O'Reilly Auto Parts 2001 Annual Report Download - page 13

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PAGE
0.11
O’REILLY AUTOMOTIVE 2001 ANNUAL REPORT
A MODEL YEAR
Our unique distribution system starts with
our No. 1 priority, our customer. When one
of our valued customers needs a hard-to-
find part, store team members use our
dynamic inventory management system to
search the inventory of distribution centers
as well as other stores to locate and order
the part. The order is automatically
generated at one of our distribution
centers where the part is picked, packed
and put on one of our 159 trucks that
deliver merchandise to every O’Reilly
store, every night. That hard-to-find part
is ready for our customer by the time our
store opens the next morning, or better
yet, the same day in many markets.
Over 2,330 O’Reilly team members
work around the clock in our distribution
centers to provide exceptional service to
our stores. Our nine strategically located
distribution centers, including the two
distribution centers from the Mid-State
acquisition, provide nightly deliveries to
every O’Reilly store. These distribution
centers have 1,465,403 square feet of
space to house over 100,000 SKUs (stock
keeping units) and ensure that our
customers get the right part for the right
price at the right time.
DISTRIBUTION
SYSTEM
UNIQUE
Our industry-leading
distribution network
supports the daily
delivery of customer-
ordered parts to every
store in 24 hours or less.
Advanced technological equipment, such as
these rotating carousels, helps in filling orders
efficiently and speeding parts on their way for
nightly delivery to O'Reilly stores.