O'Reilly Auto Parts 2000 Annual Report Download - page 9

Download and view the complete annual report

Please find page 9 of the 2000 O'Reilly Auto Parts annual report below. You can navigate through the pages in the report by either clicking on the pages listed below, or by using the keyword search tool below to find specific information within the annual report.

Page out of 40

  • 1
  • 2
  • 3
  • 4
  • 5
  • 6
  • 7
  • 8
  • 9
  • 10
  • 11
  • 12
  • 13
  • 14
  • 15
  • 16
  • 17
  • 18
  • 19
  • 20
  • 21
  • 22
  • 23
  • 24
  • 25
  • 26
  • 27
  • 28
  • 29
  • 30
  • 31
  • 32
  • 33
  • 34
  • 35
  • 36
  • 37
  • 38
  • 39
  • 40

2000 AR
7
These 10 values are prominently
displayed throughout the Company
on posters and, more importantly,
in our REVVED team members!
Successfully offering inspiration, motivation
and opportunity are ways O’Reilly fosters
that old-fashioned family atmosphere
among our nearly 11,000 team members.
The day-to-day attitudes passed down by
the O’Reilly family since 1957 have bred a
fierce sense of pride throughout all levels
of the Company, and continue to be
instilled through weekly newsletters, the
monthly “Team Spirit” publication and
training and development meetings.
Team members are empowered to “do
whatever it takes” and the Company is
rewarded by the loyalty of people dedicated
to fulfilling their responsibilities to fellow
team members and our customers.
Whether at stores, distribution centers
or in corporate office support positions,
everyone understands the need to step
outside his or her designated role to give
help to anyone who needs it. This may
mean staying late, coming in early or
simply answering a phone that’s ringing.
The success of O’Reilly depends on
everyone seeing the big picture.
We’re never disappointed and always
inspired to see how O’Reilly pride comes
through whenever our customers, commu-
nities or fellow team members have a need.
We receive dozens of letters each and every
month praising the many team members who
have gone above and beyond the call of duty.
The well-defined expectations for team
members and the Company’s future goals
offer endless opportunities for anyone
willing to work hard. There are countless
examples of current team members who
started with the Company at counter sales,
delivery or picking orders in a distribution
center and have, with determination and
self-improvement, worked their way through
the ranks to corporate management and
even to president of the Company!
At O’Reilly … We take pride in our
team members, customer service,
work ethic and performance.
Respect, honesty, teamwork, expense
control, hard work, professionalism,
enthusiasm, excellent customer service,
dedication, win-win attitude.
TEAM O’REILLY
2000 ANNUAL REPORT
Revved
Revved