O'Reilly Auto Parts 2000 Annual Report Download - page 13

2000 AR
11
DISTRIBUTION NETWORK
2000 ANNUAL REPORT
Serving more stores. Stocking more products.
Driving more vehicles.
Our Distribution System is GEARED
for the job!
Successfully providing the availability of a
broad range of products is a key competitive
advantage in satisfying customer demand
and generating repeat business. This is
precisely why we are dedicated to the unique
philosophy of providing each of our stores
with same-day or overnight access to over
100,000 stock keeping units (“SKUs”),
many of which are hard-to-find items not
typically found at other parts retailers.
The opening of our sixth and seventh
DCs in Little Rock, Arkansas, and Dallas,
Texas, during the fourth quarter of 2000
has given us the power to support overnight
delivery to each of the 792 stores we plan
to have in operation by the end of 2001
and take us well into 2002. Product shipment
is expedited by the state-of-the-art rotating
carousels in the Des Moines, Iowa, DC, the
computerized Warehouse Management
System that should be fully implemented
in four DCs by second quarter 2001 and
computer-assisted and satellite-based links
from stores to DCs. With more than $890
million in product sales in 2000, and with
a goal of over $1 billion for 2001, it will
take more than computers and carousels
to meet customer demand. We know that
both our professional installer and DIY
customers expect the parts they order to
be delivered as promised, no excuses.
Making the whole operation work involves
more than 1,900 DC team members – dock
workers, order pickers, quality control, route
drivers, shipping supervisors and managers
– all working together. Customers also rely
on our fleet of over 100 trucks that averages
nearly 752,000 miles per month to deliver
products from our DCs to O’Reilly stores.
At O’Reilly … You want it? We’ve got it!
Geared
Geared
Geared