Mitsubishi 2009 Annual Report Download - page 27

Activity Report by the Business Ethics Committee
Review of the Committee’s Activities Since its
Establishment
Since the committee convened its first meeting in July 2004
through to July 2009, it has held a total of 60 meetings and has
considered as many as 139 issues in total. During this period, the
members of the committee have raised frank questions and
expressed candid opinions regarding each of these issues from
the standpoint of external oversight and common sense. The
general categories of topics considered by the committee are
shown below. A variety of issues were considered based on each
topic (the figures in brackets indicate the number or frequency of
these issues).
1. Response to recall problems [23]
2. Recall process reform and quality improvement initiatives [17]
3. Initiatives to entrench compliance [39]
4. Other initiatives, including corporate culture reforms [55]
5. Fact-finding visits to plants and dealers [5]
In October 2006, the Board of Directors of MMC consulted
the Business Ethics Committee, requesting a summary of MMC’s
activities toward restoring trust in the company, as well as an
evaluation and proposals regarding these activities. MMC
received a report on the committee’s findings concerning this
issue on May 21, 2007.
The Mitsubishi Motors Business Ethics Committee was established in June 2004 as an advisory body to the
Board of Directors of MMC. At that time, the recall problem had reignited and MMC faced a crisis concerning
the company’s survival due to the loss of confidence and trust of society in MMC. The Business Ethics Com-
mittee was established as one of the critical steps to restore trust in MMC and ensure its revitalization. The
aims of this committee, which is made up solely of external experts, are to conduct monitoring, guidance and
consultation from the viewpoint of external oversight and common sense with respect to MMC’s overall activ-
ities to restore trust, especially in terms of compliance. The scope of the committee’s activity is not limited to
business ethics; but also includes matters broadly related to quality problems and corporate culture.
The report generally gives high marks to MMC activities
toward restoring trust in the company, concluding that “the initial
stage had been accomplished.” At the same time, the report also
pointed out issues and made proposals aimed at providing fur-
ther support for MMC’s revitalization, indicating that “it is still
necessary to stay fully committed to activities to restore trust.”
In the report, the committee made 13 policy recommenda-
tions. Since the report was received by MMC, the relevant
departments have reported their responses to the policy recom-
mendations to the committee on a case-by-case basis, and have
received advice from the committee members.
Overview of Activities in Fiscal Year 2008
The committee convened 12 times during fiscal year 2008, and
received briefings on 25 issues, including the business ethics
compliance promotion program and the business ethics aware-
ness survey. The committee’s views, guidance and advice were
sought on these issues. As well as formal committee meetings,
committee members attended the Compliance Officers’ Meeting
as observers, at which they were asked for their views and any
queries they may have had. Compliance officers are responsible
for business ethics in each department. In addition, the commit-
tee’s views and guidance are requested on any urgent issues,
which are explained to the committee on a case-by-case basis.
Members of the Business Ethics Committee
Kazuko Miyamoto Nobuyuki Yamamoto Kazuo Mura Committee Chairman
Noboru Matsuda
Konoe Kawagishi Takahiro Fujimoto
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Annual Report 2009 MITSUBISHI MOTORS CORPORATION