KeyBank 2011 Annual Report Download

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2011 Annual Review
strong
focused
building
momentum

Table of contents

  • Page 1
    strong focused building momentum 2011 Annual Review

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    ..., Great Lakes, and Northeast. Key Corporate Bank Key Corporate Bank includes three lines of business that operate nationally, within and beyond our 14-state branch network: Real Estate Capital and Corporate Banking Services, Equipment Finance, and Institutional Capital Markets. 2011 Annual Review...

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    ... alignment and integration Client-focused solutions and extraordinary service Commitment to our communities Consolidated balance sheets Consolidated statements of income Consolidated statements of cash ï¬,ows KeyCorp Board of Directors and Management Committee Investor connection 3 10 12 15 16...

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    ... for our customers and shareholders. Our business model is unique because it allows us to provide superior service through the alignment and integration of our Corporate and Community banks. That difference is at the heart of our strategy, which is to grow by building enduring relationships through...

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    strategic relationships focused accountability quality collaboration grow profitably execution momentum discipline insight teamwork aligned strong engagement service value

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    ... our approach to managing risk, capital and expenses. We are also client-focused, and we strive to consistently set the industry standard for customer service. Our teams are focused on building momentum by working together across business lines to identify, share and convert opportunities. Building...

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    ...and increase their level of engagement. We also launched KeyBank SM Relationship Rewards. This distinctive, enhanced rewards program is designed to help us retain, expand and strengthen our relationships by offering clients choices aligned with their needs and preferences. Our Corporate Bank remains...

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    Credit quality, reserves, and capital Net charge-offs (NCOs) ($ in millions) $400 $300 $200 2.00% Nonperforming loans (NPLs) ($ in ...Allowance for loan and lease losses ALLL to period-end loans Allowance to nonperforming loans Peer median Tier 1 common equity Book value per share 12% 10.74...

  • Page 11
    ... hard work, dedication and commitment to executing our strategy and living our values that sets Key apart. And, on behalf of our entire Company, I thank our customers for making Key their relationship bank. Sincerely, Beth E. Mooney Chairman and Chief Executive Officer March 2012 Outlook Looking...

  • Page 12
    ... Cash dividends paid Book value at year end Tangible book value at year end Market price at year end Weighted-average common shares (000) Weighted-average common shares and potential common shares (000) AT DECEMBER 31, Loans Earning assets Total assets Deposits Key shareholders' equity Common shares...

  • Page 13
    focus The alignment of our businesses allows us to execute on our growth strategy. By building enduring relationships through client-focused solutions and extraordinary service, Key is able to grow and deliver on its purpose: to help clients and communities thrive. 11

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    ... new business activities with colleagues and provide tailored solutions for clients. Key Equipment Finance lease volume from the Community Bank is up 14% from 2010. Additionally, our Treasury Management teams provide solutions to clients across Key's franchise. In 2011, Treasury Management services...

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    ...we are able to leverage our alignment and integration to execute on our growth strategy, delivering value to both clients and shareholders. Key employees Eric Peiffer, Daniel Brown and Shibani Faehnle, an integrated corporate and investment banking team, develop a business solution for a healthcare...

  • Page 16
    ... customer satisfaction in the 2011 J.D. Power and Associates Small Business Banking Satisfaction Study Earned four awards from Corporate Insight's 2011 Bank Monitor for online banking capabilities in the areas of alert services and centers, online applications, bill pay capabilities and transfer...

  • Page 17
    ... of products and services. Our bankers are able to meet client needs by delivering customized solutions carried out with seamless execution and superior service. Importantly, our clients value our relationship strategy. In support of our relationship strategy and client focus, Key continues to make...

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    ... small businesses over the next three years. Key employees continue to give countless volunteer hours each year, living out their commitment to communities through a number of events and organizations. A few of these events and organizations are highlighted below. Neighbors Make The Difference® Day...

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    ... of solar projects and equipment leases Financed more than 1,000 megawatts of clean energy in wind-turbine projects Neighbors Make The Difference ® Day: Key employee John Satola works with children from the YWCA Greater Cleveland's Early Learning Center. t t Through a strong sense of community...

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    ... (fair value: $2,133 and $17) Other investments Loans, net of unearned income of $1,388 and $1,572 Less: Allowance for loan and lease losses Net loans Loans held for sale Premises and equipment Operating lease assets Goodwill Other intangible assets Corporate-owned life insurance Derivative assets...

  • Page 21
    ...credit and loan fees Corporate-owned life insurance income Net securities gains (losses)(b) Electronic banking fees Gains on leased equipment Insurance income Net gains (losses) from loan sales Net gains (losses) from principal investing Investment banking and capital markets income (loss) Gain from...

  • Page 22
    ...) on leased equipment Net securities losses (gains) Gain from sale/redemption of Visa Inc. shares Gain related to exchange of common shares for capital securities Gain from sale of Key's claim associated with the Lehman Brothers' bankruptcy Intangible assets impairment Net decrease (increase) in...

  • Page 23
    2011 KeyCorp Annual Review engagement Employee promise: Together, we have a strong sense of community where each one of us has the opportunity for personal growth, to do work that matters, and work in a place where results are rewarded. 21

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    22

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    ... Human Resources Officer Amy G. Brady Chief Information Officer Robert A. DeAngelis Enterprise Program Management Executive Christopher M. Gorman President, Corporate Bank Paul N. Harris Secretary and General Counsel Charles S. Hyle Chief Risk Officer William R. Koehler President, Community Bank...

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    ... Relations website, key.com/IR, provides quick access to useful information and shareholder services, including live webcasts of management's quarterly earnings discussions. Contact information Online key.com/IR Telephone Corporate Headquarters 216-689-3000 Investor Relations 216-689-4221 Media...

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    ... sense of community where each one of us has the opportunity for personal growth, to do work that matters, and work in a place where results are rewarded. Our strategy: Key grows by building enduring relationships through clientfocused solutions and extraordinary service. Our values: Teamwork We...

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    127 Public Square Cleveland, OH 44114-1306 key.com 001CSN0341 Form No. 77-7700KC ©2012 KeyCorp KeyBank is Member FDIC ADL4645