Ingram Micro 1999 Annual Report Download - page 14

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THE POWER BEHIND
You log onto the Internet at midnight to
order new software.You buzz through a few
Web sites until you find the best price for
the latest version.You type in your credit
card number and click on "order" — your
software arrives at your doorstep a day later.
E-commerce has taken shopping to a
different level. It has also given Ingram Micro
a whole new arena in which to be the critical
behind-the-scenes player.When you clicked
"order" to buy your software online, your
information most likely went straight into
businesses to the Web using Ingram Micro’s
e-commerce tools, and they take advantage
of our global online reseller networks to
expand their business opportunities.
It’s not just resellers that use Ingram
Micro to enhance their e-commerce
capabilities; online manufacturers partner
with us as well. Dell has a portal on its Web
site called Gigabuys that sells complementary,
third-party products to go with Dell PCs.
Gigabuys has a direct link to Ingram Micro’s
systems, which provide complete inventory
an Ingram Micro warehouse, where our
systems processed and filled your order,
then sent it to be delivered to your door.
We operate as the back room for dozens
of the world’s top online technology resellers,
including Amazon.com, Beyond.com,
Buy.com, Computers4Sure.com and
Egghead.com.These virtual storefronts link
directly to Ingram Micro’s inventory and
order management systems to fill your
product orders. Resellers with traditional
brick-and-mortar storefronts also move their
and logistics management for the portal.
And, through a partnership with Cisco
Systems, after resellers configure systems
online at Cisco’s Web site they can transfer
their online shopping carts directly to
Ingram Micro for fulfillment and delivery.
Although we are transparent in the
process, we play an essential role in
e-commerce by fulfilling the technology
orders you place online.
The Power Behind The World’s Technology
1122
Ingram Micro
Annual Report