Ingram Micro 1999 Annual Report Download - page 10

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You walk into a retail computer store to
buy a new system for your business.The
shelves are filled with technology products
from all different manufacturers.You load
your cart with the various hardware,
software and accessories you need.You
may not know it by definition, but you
have just bought a multimanufacturer
solution from a technology reseller.
Resellers — from the large computer
retail stores to the consultants who come
to your office or school to set up networks
THE POWER BEHIND
and software volume licensing.And we take
care of the logistics — managing inventory,
tracking orders, taking returns, ensuring
delivery and more. Our ultra-efficient
e-commerce systems allow resellers to
connect directly to us, so they can order
and send products with the push of a
keyboard button.
Ingram Micro’s greatest value to resellers
is our flexibility.We provide products and
services bundled (complete with all the
pieces necessary to plug in and go) or
and PCs — are at the forefront selling
technology products and building
relationships with you. Ingram Micro is
behind those resellers, providing a one-stop
shop where they can order products and
services from many manufacturers to
efficiently create and deliver complete
technology solutions.
We stock more than 280,000 products
from 1,700 manufacturers worldwide,
and yet our service to resellers goes well
beyond product.We offer our expertise
through services, such as technical support,
cooperative reseller networks, financing
unbundled (so they can choose and build each
solution themselves).We package and ship a
single unit — such as one printer cartridge
— or a truckload of PCs with identical
efficiency and cost-effectiveness. And when
we package and ship, we can do so as quickly
as necessary, anywhere around the world, to
the exact specifications the reseller requires.
You don’t see us, but resellers count on us
as their back rooms of products and services
so they can provide complete technology
solutions to you.
The Power Behind The World’s TechnologyTM
88
Ingram Micro
Annual Report