Health Net 1998 Annual Report Download - page 2

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The FHS Vi s i o n
Working together with our partners to provide high quality, innovative and affordable
solutions to our members’health care needs
The FHS Mission
For Our Customers
■Eliminate worries and complexities from the process of accessing and receiving
quality health care services
■Provide affordable health care products that respond to consumers’needs for
improved health and well-being and are viewed as best in the market
■Provide prompt and courteous service that meets or exceeds customer expectations
For Our Provider Part n e r s
■Commit to long-term relationships based on mutual trust, respect and fairness
■Work cooperatively to improve the design and delivery of the care and service we
jointly provide
■Develop partnerships to create new health care solutions that respond to the needs
of our members and patients
For Our Assoc iates
■Constantly strive for excellence
■Create an environment that enables each Associate to reach his or her full potential
■Reward individual achievements in line with overall company values and goals
For Our Stock holders
■Conduct our business to the highest ethical standards
■Meet our customers’ expectations and thereby meet our operating and financial
objectives
■Deliver returns that exceed our cost of capital
C e rtain statements included in this A n nual R eport are “ f o r wa rd looking” statements made pursuant to
the safe harbor provisions of the Private Securities Litigation R eform Act of 1995. Such statements
i nvo l ve risks and uncertainties and actual results may differ materially from those results expressed or
implied by such “ f o r wa rd looking” s t a t e m e n t s . For more information please refer to the Risk Factors
section of the Company ’s va rious filings with the Securities and Exchange Commission and the
re s p e c t ive documents incorporated by re f e rence there i n .