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4
Toward the Era of Broadband Internet
To Our Shareholders
(1) Building New Customer Relationships
—
Enhancing Customer Focus
We realize that the most important way of advancing our
business is to constantly keep in mind what the customer
wants and act according to our “customer focus” value
proposition, which aims at maximizing customer satis-
faction by anticipating the customer’s needs. In the new
broadband Internet era, we will continue to place utmost
importance on this ideal while forging new relationships
with our customers—ones in which we work as a partner in
developing new business with them.
(2) Offering Cutting-Edge Technology and
Competitive Products
Our ability to create new business for our customers and
provide the optimal solutions they require derives from our
cutting-edge technology and competitive product lines.
High-speed, high-capacity optical networks, high-perform-
ance, highly reliable server technology, leading-edge
semiconductor technology, sophisticated security tech-
nology, and operating expertise are all areas in which we can
bring to bear our strengths. We will focus the Fujitsu
Group’s efforts and concentrate our resources on these areas.
(3) Providing Solutions Worldwide
Over the years we have built strong relations with our
customers on the basis of mutual trust, and we enjoy the
distinction of being the leading solutions vendor in Japan.
As customers’ business activities become more globalized,
we will pool the expertise, services and products of the
Fujitsu Group, including DMR Consulting and ICL, in order
to offer high-quality, locally attuned solutions to customers
throughout the world.
Nations throughout the world are working to realize the
potential of IT. For the Fujitsu Group, this trend will open
up new opportunities to utilize the expertise and experience
we have accumulated over many years. In Japan, for
example, the government has announced its “e-Japan”
strategy, which aims to vault the country to global leader-
ship in cutting-edge IT within five years. We are confident
that Fujitsu will play an instrumental role in achieving the
aims of this initiative in such areas as the construction of
super high-speed networks, the spread of e-commerce, and
the implementation of e-government services.