Fujitsu 1998 Annual Report Download - page 15

Crafting leading-edge IT solutions for customers around the world
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Fujitsu is constructing a WebTV
network center in Japan and will
supply operation and billing systems
based on its superior know-how in
the network service business.
With the diffusion of client-
server systems and increasing integra-
tion of multimedia applications,
demand for multimedia systems
maintenance services is growing rap-
idly. Fujitsu’s Client-Server Support
Desk has drawn high praise for its
computer operation management
and hardware/software support for
systems comprising both Fujitsu’s
products and those of other vendors.
This unit also responds quickly to
inquiries about various types of
applications.
Global software development and
marketing are essential to the solu-
tions we offer. In 1997, we began
worldwide marketing of Jasmine, an
object-oriented database software
product co-developed with Com-
puter Associates International, Inc. in
the U.S. In addition, we launched a
new joint venture company in the
U.S., called GLOVIA International,
LLC., to expand marketing of the
GLOVIA integrated Enterprise Re-
source Planning (ERP) package that
supports accounting, personnel, pro-
duction management and sales man-
agement functions.
The strength of Fujitsu’s solu-
tions business lies in its vast array of
superior hardware and software prod-
SERVICES AND SOFTWARE
Sales in the services and software
business rose by 18% in fiscal 1997.
This sector’s share of total informa-
tion processing sales has been in-
creasing every year, and accounted
for 42% in the year under review.
Particularly strong growth is be-
ing seen in the outsourcing segment.
To handle customers’ data processing
requirements, we have established
the Akashi System Center, our sec-
ond such installation in Japan. ICL is
also enjoying more than 20% annual
growth in its outsourcing business,
one noteworthy example of which is
the £160 million contract it was
awarded by British Gas (BG)
Transco in 1997 for management of
its communications network.
The foundation for growth in our
services business is Fujitsu’s FENICS
nationwide network of over 200 ac-
cess points and domestic user base of
28,000 corporations. In addition, we
have recently entered into a tie-up
agreement with one of the world’s
largest communications networks
covering some 50 countries and
about 6,000 access points. This will
serve as the foundation for develop-
ing a world-scale network service
business.
In this regard, Fujitsu and the
U.S.’s WebTV Networks, Inc. have
established a joint venture company
in Japan to provide access to the
Internet on household TV sets.
ucts. To facilitate selection of the
most appropriate solution, in late
1997 we unveiled “SOLUTION-
VISION,” a new business architec-
ture which combines and integrates
Fujitsu's network-based hardware
and software components as well as
services for corporate computing en-
vironments. We are now actively
marketing SOLUTIONVISION in
connection with electronic com-
merce, finance and other areas.
Services
•Systems Integration
•Professional Services (consulting, training,etc)
•Outsourcing
•Help Desk Services
•Network Services
Software
•Application Packages
•Middleware
•Multimedia Content
Maintenance & Support
•Maintenance
•Construction (installation & cabling)
44.0%
23.0%
33.0%
Services and Software Sales
Year ended March 31, 1998