Fujitsu 1998 Annual Report Download - page 13

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Crafting leading-edge IT solutions for customers around the world
11
KEITH TODD
[Chief Executive, ICL PLC]
Over the past three years, ICL has transformed itself into a
Systems & Service Business, having sold our manufacturing
operations and consolidated our PC business with Fujitsu.
Our performance has improved as a result. In calendar 1997,
income before taxes was £30m. Particularly gratifying was the
25% growth in outsourcing and other services. We are now
firmly on the path to increased growth and earnings, and we
are making numerous investments that will generate profits
for many years to come. Two highlights are the operation of a
communications network for British Gas (BG) Transco and
the automation of a network for the U.K. postal service.
Fujitsu, ICL and Amdahl serve many customers that operate on a multinational basis.
This points to opportunities to develop global accounts. Through regional bases at Amdahl
in the U.S., ICL in Europe, Fujitsu in Japan and Fujitsu Asia Pte. Limited in Southeast
Asia, customers can count on Fujitsu to provide global coverage. This system ensures reli-
able regional support in concert with the best IT solutions for worldwide operations. In ad-
dition, our experience in supplying switching systems, transmission systems and other
communications equipment in many countries means that Fujitsu’s solutions can extend to
structuring advanced, integrated computer and communications systems as well.
Concentrating on the solutions business on a global scale creates an extremely beneficial
cycle at the Fujitsu Group. Providing solutions opens up opportunities for learning about
emerging markets not only in Japan but also around the world. This yields a crucial edge in
creating competitive hardware and software products ahead of other companies. Backed by
our global marketing network, such products, in turn, fuel sales growth, and more knowl-
edge is gained about emerging needs.
With a global network now firmly in place, we anticipate making even greater strides in
expanding our global stature as a total solutions provider.
Through global cooperation with Fujitsu, we developed a
new system for retailers called GlobalSTORE. Our precision
retail system, which is linked to GlobalSTORE, enables re-
tailers to accurately monitor such data as customers’ propen-
sity to make purchases and customer demographics. This
makes it possible to use precision retailing to create entirely
new types of services in Europe and the Americas. Barriers
separating retailing and financial services are falling and many
new opportunities are appearing. ICL is in a position to share
knowledge about these opportunities with Fujitsu and then
work together to assemble global solutions.