E-Z-GO 2013 Annual Report Download - page 5

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Extended Reach to Capture More Business
Our focus on strengthening customer relationships
led to several important expansions in 2013. In our
Industrial segment, we increased our international
sales capacity at Jacobsen and Greenlee; added
more than 130 new E-Z-GO dealers to our domestic
distribution network; and opened new Klauke
manufacturing facilities in China and Mexico, and sales
and distribution locations in Poland and Spain. In our
aerospace businesses, Cessna continued to establish
its manufacturing presence in China; Bell Helicopter
expanded its service offerings in England, Russia and
Singapore and made a number of “fi rst” deliveries to
customers in Europe, Latin America and Asia.
In our military businesses our focus on critical
customer requirements delivered big program wins for
us globally. In the U.S., we signed a second, multi-year
V-22 contract valued at $6.5 billion. Overseas, we won
major new government contracts in 2013 worth more
than $700 million to build precision weapons for the
Kingdom of Saudi Arabia, additional armored vehicles
and training services for the Afghan National Army,
and armored personnel carriers and technical support
services for the Colombian Army.
Portfolio Expansion to Support Growth
Over the course of the year, we completed six
strategic acquisitions—two that expand our offerings
to the power utility market, two that expand our
fl ight simulation and training services for military and
commercial aviation markets and two that expand
our global service center network. In a move that
complements our aerospace business, we signed
an agreement to acquire Beech Holdings, the parent
company of Beechcraft—a name well known for its
business, special mission, light attack, and trainer
aircraft.
Confi dence in Our Future
Our teams made great progress in 2013 as we brought
important new products to the market, continued to
increase our sales and service resources around the
world and made acquisitions that expand our product
and service offerings to customers.
Entering 2014, I am confi dent that we have the right
people in the right places and that our teams are
taking the right actions. By continuing to grow our
capabilities—both in terms of our talent and our
operations—we will see even greater gains for our
shareholders, our customers and our employees alike
in the coming year. I look forward to being a part of it.
3 | Letter To Shareholders
Scott C. Donnelly
Chairman and Chief Executive Offi cer