E-Z-GO 2003 Annual Report Download - page 9

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7
Right: Developing
Leadership Excellence
is just one of six new
programs Textron has
launched to help its
15,000 supervisory and
managerial employees
develop leadership
skills to help drive our
future success. From
left: Cheryl Bagaglia,
Textron Inc.; Tricia
Keane, Textron
Financial; and Eric
Karlson, Textron
Financial. Far right:
Tricia Keane
and drive growth into the future. We are dramatically improving the capabilities of employees at
all levels, assessing and aligning our people and charting development plans to help them
achieve their personal best.
Today we are guided by newly established leadership competencies that represent the behaviors
and skills we need to achieve our vision. These competencies and our organizational objectives
are driven through our new Performance Management and Goal Deployment processes,
making sure that our people are working on the things that matter most. Through these process-
es, employees and supervisors are held accountable to drive even higher individual and team
performance.
In 2003, we launched several new enterprise-wide development programs focused on our middle
managers and supervisors, expanding access to more than 4,000 employees who can benefit
from new leadership and managerial programs. We also enhanced our Management Assessment
Process to help assure we have the right leaders in the right positions, and we continue to support
their ongoing development with world-class custom leadership training programs.
Textron Six Sigma is also providing a meaningful talent development opportunity – to date, help-
ing more than 6,700 employees expand their skills through Black Belt, Green Belt or other
Textron Six Sigma-related training.
Our third focus within enterprise management is to develop world-class processes that will drive
long-term productivity and profitability. Step by step, we are re-engineering every core process
to achieve industry-leading performance.
Textron Six Sigma
Textron Six Sigma is a critical enabler of our business process improvement effort. It is a disci-
plined, data-driven approach to eliminating waste, reducing variation and driving growth.