E-Z-GO 2002 Annual Report Download - page 10

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Textron Six Sigma is fundamentally transforming the way we do business. While providing a
comprehensive, proven set of methodologies to improve our processes, Textron Six Sigma is
also enabling our businesses to forge new bonds through a shared language and a common
problem-solving approach. In 2002 alone, we achieved what took many other companies
years. Hundreds of Textron Six Sigma Black Belts and Green Belts, coming together from all
corners of Textron, mastered new tools to eliminate waste and reduce variability. Now, as
their projects come to fruition, the impact is hitting the bottom line.
At Bell Helicopter, one project tackled the electrical harness assembly for the V-22 tiltrotor.
Teams rigorously analyzed and revamped both the production facility and the product work-
flow. The result: a more satisfied customer and an improvement of more than 30% in both
cycle time and inventory. At E-Z-GO, a thorough process analysis resulted in a 38% reduc-
tion in the number of utility vehicles requiring “rework” after final assembly. Dramatic
improvements like these are yielding cost savings and delivering improved products and
greater satisfaction to Textron customers.
As Textron Six Sigma continues to become a part of the Textron culture, the number of
people involved will grow exponentially, helping us move closer to our goals of being a
networked enterprise and delivering better products more efficiently to our customers.
Transforming with Textron Six Sigma
Textron Six Sigma
accomplished in 2002
what took many com-
panies years to
achieve. Using shared
best practices and
proven tools, we com-
pleted more than 100
projects resulting in
improved business
processes and
enhanced customer
satisfaction across the
enterprise.
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