DHL 2005 Annual Report Download - page 34
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Please find page 34 of the 2005 DHL annual report below. You can navigate through the pages in the report by either clicking on the pages listed below, or by using the keyword search tool below to find specific information within the annual report.-
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Making our customers successful
Customer satisfaction determines our success. We therefore strive
to establish long-term business partnerships bringing lasting success
to both sides. We know our customers, our markets and our competi-
tors which is why we set the standards in the market. It is this knowl-
edge about the global and local requirements of customers and
markets that governs our activities.