DHL 2005 Annual Report Download - page 3

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In Germany we operate a nationwide network with which we transport
an average of 70 million letters a day, six days a week. International compari-
sons highlight the outstanding quality of our services. We delivered over
95% of all items handed to us during our daily opening hours or before the
last collection to the recipient the next day. Faced with the fact that our
market is being liberalized and that competition on the whole is increasing,
we have continued to internationalize our mail business. Under the DHL
Global Mail brand we are present on four continents as an end-to-end
service provider, with direct connections to over 200 countries.
You can find out more about the MAIL Corporate Division starting on page 34.
We carry courier, parcel and express shipments to international destinations
by road, rail and air. In order to succeed in our industry, service providers
must offer simple products at transparent prices, while being easy to reach
for customers. Our network spans the globe and allows us to provide both
standard products and tailored solutions to customers in over 220 countries
and territories. Our employees know what the market expects and what the
DHL brand stands for, namely always being ready for the customer.
You can find out more about the EXPRESS Corporate Division starting on
page 37.
MAIL 2005
Workforce1) 125,282
Private customers millions 39
Business customers millions 3
Average number of items
per working day (Germany)
millions
>70
Transit time (D+1)2) % 95
International items transported millions 6,401
Production facilities 123
1) FTEs on the reporting date (excluding trainees)
2) Proportion of all letters in Germany reaching their recipient the next day.
EXPRESS 2005
Workforce1) 131,927
DHL (international)
Countries and territories over 220
Hubs 36
Bases 4,700
Vehicles 72,000
Aircraft2) 420
DHL in Germany
Parcel centers 33
Packstations over 600
1) FTEs on the reporting date (excluding trainees)
2) Operating for DHL.
www.deutschepost.com www.dhl.com
Deutsche Post World Net ends 2005 as the global market leader for logistics.
Our Deutsche Post, DHL and Postbank brands stand for a wide range of services
for managing and transporting mail, goods and information. Over 500,000 em-
ployees in more than 220 countries and territories provide superior logistics
services to help our customers be even more successful in their markets.
The Group at a glance
MAIL EXPRESS