DHL 2005 Annual Report Download - page 28

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Being number one is just
the beginning
2005 marks the end of the three-phase strategy that has enabled us to
restructure Deutsche Post World Net over the past fifteen years. After
our successful turnaround, we focused on increasing our global presence
and widening our range of services. We have combined all our areas to
produce a powerful Group, and today we are the market leader – overall
and in each individual segment in which we operate. But our ambition
doesn’t stop there: we don’t just want to be the largest provider, we
also want to be the number one for quality and customer satisfaction.
Goals achieved Success factors
Number one world-
wide for logistics
> €1,445 million earnings
contribution from STAR
> EBIT target of at least
€3.7 billion slightly
exceeded
> Globalization
> Deregulation
> Digitization
> Outsourcing
Our three-phase corporate strategy
>
>
II. Business expanded
> Value-added service
developed
> Product range
standardized
> International presence
strengthened
1998 – 2000
III. Synergies leveraged
> Sales structures
harmonized
> Uniform branding
achieved
> Networks integrated
> Horizontal functions
optimized
2001 – 2005
I. Profitability achieved
1990 – 1997
1990 2001
1,560
– 720
Profit (€m)
Annual Report 2005
24