Computer Associates 2012 Annual Report Download - page 20

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Customers can obtain licenses to our products through individual discrete purchases to meet their immediate needs or through the
adoption of enterprise license agreements (ELAs). ELAs are comprehensive licenses that cover multiple products and also provide for
maintenance and support.
For our mainframe solutions, the majority of our licenses provide customers with the right to use one or more of our products up to a
specific license capacity, generally measured in MIPS. For these products, customers may acquire additional capacity during the term
of a license by paying us an additional license fee. For our enterprise solutions, our licenses may provide customers with the right to
use one or more of our products limited to a number of servers, users or gigabytes, among other things. Customers may license these
products for additional servers, users or gigabytes, etc., during the term of a license by paying us an additional license fee.
SaaS is another delivery model we offer to our customers when a customer prefers to utilize our technology off-premises with little to
no infrastructure required. Our SaaS offerings are typically licensed using a subscription fee, most commonly on a monthly or annual
basis.
Competition
Our industry is highly competitive. We believe that the enterprise IT management software and solutions business is marked by rapid
technological change, the steady emergence of new companies and products, evolving industry standards and changing customer
needs. We compete with many established companies in the markets we serve. Some of these companies have substantially greater
financial, marketing and technological resources; broader distribution capabilities; earlier access to customers; and a greater
opportunity to address customers’ various information technology requirements than we do. These factors may, at times, provide
some of our competitors with an advantage in penetrating markets with their products. Our primary competitors include BMC
Software, Inc., Compuware Corporation, Hewlett-Packard Company, International Business Machines Corporation, Oracle
Corporation and VMware, Inc.
We also compete with many smaller, less established companies that may be able to focus more effectively on specific product areas
or markets, or SaaS delivery platforms. Because of the breadth of our product portfolio and our platform independence, we have
competitors who may compete with us in only one product or professional services area and other competitors who compete across
most or all of our product and professional services portfolios.
We believe our competitive differentiators include: our independence (since our products are not linked to a proprietary hardware,
software or operating system platform); industry vision; expertise; product quality, functionality, performance, integration and
manageability; breadth of product offerings; customer support; frequency of upgrades and updates; pricing; brand name recognition;
and reputation.
Employees
The table below sets forth the approximate number of employees by location and functional area at March 31, 2012:
LOCATION
EMPLOYEES AT
MARCH 31, 2012 FUNCTIONAL AREA
EMPLOYEES AT
MARCH 31, 2012
Corporate headquarters 1,500 Professional Services 1,500
Support services 1,400
Other U.S. offices 5,500 Selling and marketing 4,100
General and administrative 2,100
International offices 6,600 Product development 4,500
Total 13,600 Total 13,600
At March 31, 2012 and 2011, we had approximately 13,600 and 13,400 employees, respectively.
(d) Financial Information About Geographic Areas
Refer to Note 18 “Segment and Geographic Information,” in the Notes to the Consolidated Financial Statements for financial data
pertaining to our segment and geographic operations.
(e) Corporate Information
The Company was incorporated in Delaware in 1974, began operations in 1976 and completed an initial public offering of common
stock in December 1981. Our common stock is traded on The NASDAQ Global Select Market tier of The NASDAQ Stock Market
LLC under the symbol “CA.”
Our corporate website address is www.ca.com. All filings we make with the Securities and Exchange Commission (SEC), including
our Annual Report on Form 10-K, our Quarterly Reports on Form 10-Q, our Current Reports on Form 8-K, our proxy statements and
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