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Unlocking
Value
ANNUAL REPORT 2012

Table of contents

  • Page 1
    Unlocking Value ANNUAL REPORT 2012

  • Page 2

  • Page 3
    ... ANNUAL REPORT 2012 Included in Forbes' list World's 100 Most Innovative Companies July 2011 William E. McCracken Chief Executive Officer Dear Fellow Investors: Fiscal 2012 underscored the CA Technologies commitment to consistently deliver outstanding solutions and services to our customers...

  • Page 4
    .... Over 6,000 IT management experts from around the world attended CA World 2011. CA Technologies is ranked #11 in the computer software industry for Fortune Magazine's Most Admired Companies for 2011 Computerworld named CA Technologies one of 2011 100 Best Places to Work in IT, which recognizes...

  • Page 5
    CA TECHNOLOGIES ANNUAL REPORT 2012 CA Technologies and Boys & Girls Clubs of America partner to help girls cultivate an interest in IT through the Tech Girls Rock initiative. CA World 2011 attendees heard from many industry experts including Jonathan Brown, TechTarget; Matt Strazza and Robert ...

  • Page 6
    ... services we can provide. We have also aligned ourselves internally to more effectively support these sales and increase accountability. 4 Our security solutions protect the identities of over 150 million users worldwide CA Technologies solutions enable every point-of-sale transaction for global...

  • Page 7
    ...our focus on sustainability. In 2011, CA Technologies was named a component of the Dow Jones Sustainability Indexes, both World and North America, and ranked ninth out of 500 in Newsweek's 2011 Green Rankings of U.S. companies. We use our CA ecoSoftware to manage and track sustainability initiatives...

  • Page 8
    ... you for your continued support, William E. McCracken Chief Executive Officer CA Technologies Newsweek named us in their list of the Today, our customers include: 6 top 10 greenest companies in the U.S. for 2011 20 of 20 top global banks 13 of 15 top financial data services companies 11 of 12...

  • Page 9
    ... file number 1-9247 (Exact name of registrant as specified in its charter) (State or Other Jurisdiction of Incorporation or Organization) CA, Inc. Delaware (I.R.S. Employer Identification Number) 13-2857434 11749 (Zip Code) (Address of Principal Executive Offices) One CA Plaza, Islandia...

  • Page 10
    [THIS PAGE INTENTIONALLY LEFT BLANK]

  • Page 11
    ...Officers and Corporate Governance Item 11. Executive Compensation Item 12. Security Ownership of Certain Beneficial Owners and Management and Related Stockholder Matters Item 13. Certain Relationships and Related Transactions, and Director Independence Item 14. Principal Accountant Fees and Services...

  • Page 12
    [THIS PAGE INTENTIONALLY LEFT BLANK]

  • Page 13
    ... programs. We offer a broad portfolio of software solutions that address customer needs to accelerate, transform and secure IT environments, including mainframe; service assurance; security (identity and access management); service and portfolio management; and virtualization and service automation...

  • Page 14
    ... management, virtualization and service automation, SaaS and cloud offerings. The Services segment comprises implementation, consulting, and education and training services, including those directly related to the mainframe solutions and enterprise solutions software that we sell to our customers...

  • Page 15
    ... health care institutions. These customers typically maintain IT infrastructures across platforms, from physical to virtual and cloud, and from multiple vendors. These environments are complex and critical to our customers' operations. The majority of the Global Fortune 500 relies on CA Technologies...

  • Page 16
    ... Management product is designed to help customers improve IT investment decision-making, enhance productivity and execute projects at a higher value and lower cost. Our PPM products also include CA Idea Vision, CA Product Vision and CA Agile Vision™. • Virtualization and Service Automation...

  • Page 17
    ...Latin America. We remain specifically focused on Brazil, China, India, Mexico and southeast Asia, where new technologies are key to business development, while we continue to expand our presence in Japan. No single customer accounted for 10% or more of our total revenue for fiscal 2012, 2011 or 2010...

  • Page 18
    ... globally who design and support CA Technologies software. Our engineers are organized through six regional hubs located in Framingham, Massachusetts; Plano, Texas; Redwood City, Petaluma and San Francisco, California; Prague, the Czech Republic; Hyderabad, India; and Beijing, China. Our engineers...

  • Page 19
    ... products and technology, we are not aware of any single patent that is essential to us or to any of our principal business product areas. The source code for our products is protected both as trade secrets and as copyrighted works. Our customers do not generally have access to the source code for...

  • Page 20
    ..., 2012: LOCATION EMPLOYEES AT MARCH 31, 2012 FUNCTIONAL AREA EMPLOYEES AT MARCH 31, 2012 Corporate headquarters Other U.S. offices International offices Total 1,500 5,500 6,600 13,600 Professional Services Support services Selling and marketing General and administrative Product development Total...

  • Page 21
    ...Code of Conduct: Information and Resource Guide (applicable to all of our employees, including our Chief Executive Officer, Chief Financial Officer, Principal Accounting Officer, and our directors). These documents can also be obtained in print by writing to our Corporate Secretary, CA, Inc., One CA...

  • Page 22
    ... existing distributed systems products, the timely introduction and success of future software products and related delivery methods, and the ability of our products to perform well with existing and future leading databases and other platforms supported by our products that address customer needs...

  • Page 23
    .... Failure to expand our partner programs related to the sale of our solutions may result in lost sales opportunities, increases in expenses and a weakening in our competitive position. We sell our solutions through global systems integrators, technology partners, managed service providers, solution...

  • Page 24
    ... the filing of our quarterly or annual reports with the SEC, on a timely and accurate basis. Failure to properly or adequately address these issues could result in the diversion of management's attention and resources, adversely affect our ability to manage our business and materially adversely...

  • Page 25
    ... with our products because our customers license and deploy our products across a variety of computer platforms and integrate them with a number of third-party software applications and databases. These combinations increase our risk further because, in the event of a system-wide failure, it may...

  • Page 26
    ... upon our proprietary technology, including our software and our source code for that software. Failure to protect such technology could lead to the loss of valuable assets and our competitive advantage. We protect our proprietary information through the use of patents, copyrights, trademarks, trade...

  • Page 27
    ...part by the varying terms and conditions of our software contracts. These factors can make it difficult for us to predict sales and cash flow on a quarterly basis. Any failure or delay in executing new or renewed license agreements in a given quarter could cause declines in some of our key financial...

  • Page 28
    ... We may have further workforce reductions in the future. Risks associated with these actions and other workforce management issues include delays in implementation, changes in plans that increase or decrease the number of employees affected, adverse effects on employee morale and the failure to meet...

  • Page 29
    ... 2011 to February 2012, General Manager, CA Services, Support and Education from June 2011 to August 2011, Corporate Senior Vice President and General Manager, CA Services from November 2009 to June 2011, and Senior Vice President, Area Sales Manager for the Eastern United States, from July 2007...

  • Page 30
    ... June 2010 to February 2012, Executive Vice President, Global Sales and Marketing from 2009 to June 2010, Executive Vice President and General Manager, Worldwide Sales from 2007 to 2009, and Senior Vice President and General Manager of North America Sales from 2004 to 2007. Amy Fliegelman Olli, 48...

  • Page 31
    ... an accelerated share repurchase agreement in the fourth quarter of fiscal 2012 with a bank to purchase $500 million of our common stock. The total number of shares repurchased will depend on our average stock price during the period of the agreement. Under the agreement, we paid $500 million to the...

  • Page 32
    ... programs. We offer a broad portfolio of software solutions that address customer needs to accelerate, transform and secure IT environments, including mainframe; service assurance; security (identity and access management); service and portfolio management; and virtualization and service automation...

  • Page 33
    ... with generally accepted accounting principles in the United States of America (GAAP). Revenue is reported net of applicable sales taxes. Under our business model, we offer customers a wide range of licensing options. For traditional, on-premises licensing, we typically license to customers either...

  • Page 34
    ... from existing products and services and 2% from acquired businesses. Total bookings for fiscal 2012 decreased 5% to $4,663 million compared with $4,888 million in fiscal 2011. Bookings for fiscal 2011 include a license agreement with a large IT outsourcer for approximately $500 million executed in...

  • Page 35
    ... associated with the aforementioned license agreement with a large IT outsourcer signed in the fourth quarter of fiscal 2011, and the increase in bookings recognized as software fees and other revenue (which would not be reflected in the total revenue backlog at fiscal year-end). Current revenue...

  • Page 36
    ... related software license. Software fees and other revenue generally represents license fee revenue recognized at the inception of a license agreement (up-front basis) and also includes our SaaS revenue, which is recognized as services are provided. Total Bookings - Total bookings or sales includes...

  • Page 37
    ... sheet date. Total revenue backlog is composed of amounts recognized as liabilities in our Consolidated Balance Sheets as deferred revenue (billed or collected) as well as unearned amounts yet to be billed under subscription and maintenance and software fees and other agreements. Classification of...

  • Page 38
    ... THE YEAR ENDED MARCH 31, 2012 2011 2010 Revenue: Subscription and maintenance revenue Professional services Software fees and other Total revenue Expenses: Costs of licensing and maintenance Cost of professional services Amortization of capitalized software costs Selling and marketing General and...

  • Page 39
    ... reporting period from: (i) subscription license agreements that were in effect during the period, generally including maintenance that is bundled with and not separately identifiable from software usage fees or product sales, (ii) maintenance agreements associated with providing customer technical...

  • Page 40
    ... result of revenue growth in Latin America and the Asia-Pacific region, which was offset by lower revenue in Europe, Middle East and Africa. Revenue in the United States increased by $182 million, or 8% for fiscal 2011 compared with fiscal 2010 primarily due to higher software fees and other revenue...

  • Page 41
    ... the costs of corporate and support functions, including our executive leadership and administration groups, finance, legal, human resources, corporate communications and other costs such as provisions for doubtful accounts. General and administrative expenses for fiscal 2012 compared with fiscal...

  • Page 42
    ... countries in which we conduct our operations. In addition, for fiscal 2010, other expenses, net included an impairment charge of $3 million for internally developed software. Interest Expense, Net The decrease in interest expense, net for fiscal 2012 compared with fiscal 2011 was primarily due to...

  • Page 43
    ... In the first quarter of fiscal 2012, we changed the internal reporting used by our Chief Executive Officer for evaluating segment performance and allocating resources. The new reporting disaggregates our operations into Mainframe Solutions, Enterprise Solutions and Services segments. Our Mainframe...

  • Page 44
    ...For fiscal 2012, Enterprise Solutions revenue increased $197 million from fiscal 2011 primarily due to growth in revenue from our security (identity and access management), virtualization and service automation and service and portfolio management products. Revenue from these products is recognized...

  • Page 45
    ... in Enterprise Solutions segment new product sales. Capacity sales for fiscal 2012 were consistent with fiscal 2011. Bookings in the United States for fiscal 2012 decreased from fiscal 2011, primarily due to the aforementioned fiscal 2011 license agreement with a large IT outsourcer executed in the...

  • Page 46
    .... The weighted average subscription and maintenance license agreement duration in years decreased slightly from 3.54 in fiscal 2010 to 3.46 in fiscal 2011. Selected Quarterly Information FISCAL 2012 QUARTER ENDED JUNE 30 SEPT. 30 DEC. 31 MAR. 31 TOTAL (in millions, except per share and percentage...

  • Page 47
    ...our subscription and maintenance agreements, customers generally make installment payments over the term of the agreement, often with at least one payment due at contract execution, for the right to use our software products and receive product support, software fixes and new products when available...

  • Page 48
    ...bookings associated with the five-year license agreement with a large IT outsourcer signed in the fourth quarter of fiscal 2011, and the increase in the bookings recognized as software fees and other revenue in fiscal 2012 (which would not be reflected in the total revenue backlog at fiscal year-end...

  • Page 49
    ... activities in marketable securities. During fiscal 2012, proceeds from the sale of marketable securities were approximately $207 million, of which $180 million was due to the liquidation of a majority of our marketable securities portfolio during the fourth quarter of fiscal 2012. This decrease was...

  • Page 50
    ... an accelerated share repurchase agreement in the fourth quarter of fiscal 2012 with a bank to purchase $500 million of our common stock. The total number of shares repurchased will depend on our average stock price during the period of the agreement. Under the agreement, we paid $500 million to the...

  • Page 51
    ... following primary sources: (1) licensing software products, including SaaS license agreements; (2) providing customer technical support (referred to as maintenance); and (3) providing professional services, such as product implementation, consulting and education. Software license agreements under...

  • Page 52
    ... services that are sold as part of a software license agreement are deferred and recognized on a ratable basis over the life of the related software transaction. In the event that agreements with our customers are executed in close proximity of other license agreements with the same customer...

  • Page 53
    ... these factors could materially affect the value of the reporting unit. The carrying values of capitalized software products, for purchased software, internally developed software and other intangible assets are reviewed for recoverability on a quarterly basis. The facts and circumstances considered...

  • Page 54
    ... the product became available for general release to customers. We amortize capitalized software costs using the straight-line method. Accounting for Share-Based Compensation We currently maintain several stock-based compensation plans. We use the Black-Scholes option-pricing model to compute the...

  • Page 55
    ... rates would have a corresponding effect on the annual interest expense related to our interest rates swaps that relate to the 6.125% Notes of approximately $1 million at March 31, 2012. During fiscal 2009, we entered into interest rate swaps with a total notional value of $250 million to hedge...

  • Page 56
    ..., the Chief Executive Officer and Chief Financial Officer have concluded that these disclosure controls and procedures are effective at the end of the period covered by this Form 10-K. (b) Management's Report on Internal Control Over Financial Reporting The Company's management is responsible...

  • Page 57
    ... the segment information disclosed in our financial statements. Changes to the Company's internal control over financial reporting associated with our segment reporting were completed during the fourth quarter of fiscal 2012 as these procedures were further improved and enhanced. Item 9B. Other...

  • Page 58
    ... "Compensation and Human Resources Committee Report on Executive Compensation" in the definitive proxy statement to be filed with the SEC relating to our 2012 Annual Meeting of Stockholders is incorporated herein by reference. Item 12. Security Ownership of Certain Beneficial Owners and Management...

  • Page 59
    ... the form of the Notes). Addendum to Registration Rights Agreement dated November 30, 2007 relating to $500,000,000 6.125% Senior Notes Due 2014. 1993 Stock Option Plan for Non-Employee Directors. 4.2 4.3 Filed as Exhibit 4.2 to the Company's Current Report on Form 8-K dated November 15, 2004...

  • Page 60
    ...April 27, 2007). CA, Inc. 2002 Compensation Plan for Non-Employee Directors. Deferred Prosecution Agreement, including the related Information and Stipulation of Facts. Final Consent Judgment of Permanent Injunction and Other Relief, including SEC complaint. Form of Restricted Stock Unit Certificate...

  • Page 61
    ...1, 2009 between the Company and Nancy E. Cooper. 10.29** 10.30** 10.31** Retention Letter Agreement dated October 1, 2009 between the Company and Amy Fliegelman Olli. 10.32** Summary description of special retirement vesting provisions available to certain Senior Management. 10.33** Director...

  • Page 62
    ... Policy for Senior Executives. 10.39** Employment Agreement dated May 6, 2010 between the Company and William E. McCracken. Employment Agreement dated June 23, 2010 between the Company and David C. Dobson. 10.40** 10.41** Summary description of Director compensation. 10.42** CA, Inc. Special...

  • Page 63
    10.52 Credit Agreement dated August 19, 2011. Filed as Exhibit 10.1 to the Company's Current Report on Form 8-K dated August 19, 2011.* Filed herewith. 10.53 Confirmation for accelerated share repurchase transaction dated January 26, 2012 between the Company and Bank of America, N.A. 10.54** ...

  • Page 64
    ... from CA, Inc.'s Annual Filed herewith. Report on Form 10-K for the year ended March 31, 2012, formatted in XBRL (eXtensible Business Reporting Language): (i) Consolidated Statements of Operations - Years Ended March 31, 2012, 2011 and 2010. (ii) Consolidated Balance Sheets - March 31, 2012 and...

  • Page 65
    ... on its behalf by the undersigned, thereunto duly authorized. CA, INC. By: /s/ William E. McCracken William E. McCracken Chief Executive Officer Dated: May 11, 2012 Pursuant to the requirements of the Securities Exchange Act of 1934, this report has been signed below by the following persons on...

  • Page 66
    .... * Jens Alder * Raymond J. Bromark * Gary J. Fernandes * Rohit Kapoor * Kay Koplovitz * Christopher B. Lofgren * William E. McCracken * Richard Sulpizio * Laura S. Unger * Arthur F. Weinbach * Renato (Ron) Zambonini *By: /s/ C.H.R. DuPree C.H.R. DuPree Attorney-in-fact Dated: May 11, 2012 Director...

  • Page 67
    ...Inc. and Subsidiaries Islandia, New York Annual Report on Form 10-K Item 8, Item 9A, Item 15(a)(1) and (2), and Item 15(c) List of Consolidated Financial Statements and Financial Statement Schedule Consolidated Financial Statements and Financial Statement Schedule Year ended March 31, 2012 PAGE The...

  • Page 68
    ... consolidated financial statement schedule, and an opinion on the Company's internal control over financial reporting based on our audits. We conducted our audits in accordance with the standards of the Public Company Accounting Oversight Board (United States). Those standards require that we plan...

  • Page 69
    ...) 2012 2011 2010 Revenue: Subscription and maintenance revenue Professional services Software fees and other Total revenue Expenses: Costs of licensing and maintenance Cost of professional services Amortization of capitalized software costs Selling and marketing General and administrative Product...

  • Page 70
    ... loans payable Accounts payable Accrued salaries, wages and commissions Accrued expenses and other current liabilities Deferred revenue (billed or collected) Taxes payable, other than income taxes payable Federal, state and foreign income taxes payable Deferred income taxes Total current liabilities...

  • Page 71
    ... TREASURY STOCK TOTAL STOCKHOLDERS' EQUITY Balance at March 31, 2009 Net income Translation adjustment Unrealized gain on derivatives, net of $1 million in taxes Comprehensive income Share-based compensation Dividends declared Release of restricted stock, exercise of common stock options, ESPP...

  • Page 72
    ... net of cash acquired, and purchased software Purchases of property and equipment Proceeds from sale and divestiture of assets Capitalized software development costs Purchases of marketable securities Proceeds from the sale of marketable securities Maturities of marketable securities Other investing...

  • Page 73
    ... from the acquired entity. For additional information, refer to Note 2, "Acquisitions." (d) Divestitures: In June 2011, the Company sold its Internet Security business and in June 2010, the Company sold its Information Governance business. The results of operations associated with the sales of these...

  • Page 74
    ... were in effect during the period, which generally include maintenance that is bundled with and not separately identifiable from software usage fees or product sales; (ii) maintenance agreements associated with providing customer technical support and access to software fixes and upgrades which are...

  • Page 75
    ... cash equivalents were maintained outside the United States at March 31, 2012 and 2011, respectively. Total interest income, which primarily relates to the Company's cash and cash equivalent balances and marketable securities, for fiscal years 2012, 2011 and 2010 was approximately $30 million, $24...

  • Page 76
    ...first quarter of fiscal year 2012, the Company changed the internal reporting used by its Chief Executive Officer for evaluating segment performance and allocating resources. The new reporting disaggregates the Company's operations into Mainframe Solutions, Enterprise Solutions and Services segments...

  • Page 77
    .... Deferred revenue (billed or collected) excludes contractual commitments executed under license and maintenance agreements that will be billed in future periods. See Note 8, "Deferred Revenue," for additional information. (r) Litigation: The Company records a provision with respect to a claim, suit...

  • Page 78
    .... During fiscal year 2011, the Company acquired 100% of the voting equity interests of Arcot Systems, Inc. (Arcot), a privately held provider of authentication and fraud prevention solutions through on-premises software or cloud services. The acquisition of Arcot adds technology for fraud prevention...

  • Page 79
    ...of approximately $18 million. In the first quarter of fiscal year 2011, the Company sold its Information Governance business, consisting primarily of the CA Records Manager and CA Message Manager software offerings and related professional services for approximately $19 million and recognized a loss...

  • Page 80
    ... 2010 and consisted of a workforce reduction of approximately 1,000 positions and global facilities consolidations. These actions were intended to better align the Company's cost structure with the skills and resources required to more effectively pursue opportunities in the marketplace and execute...

  • Page 81
    ..., available-for-sale securities consisted of the following: AT MARCH 31, 2011 AGGREGATE COST BASIS AGGREGATE FAIR VALUE (in millions) U.S. Treasury and agency securities Municipal securities Corporate debt securities $ 60 2 117 $ 60 2 117 $ 179 $ 179 At March 31, 2011, the Company did not...

  • Page 82
    ... recognized in advance of customer billings but do not include unbilled contractual commitments executed under license agreements. The components of "Trade accounts receivable, net" were as follows: AT MARCH 31, (in millions) 2012 2011 Accounts receivable - billed Accounts receivable - unbilled...

  • Page 83
    ...of depreciation and amortization expense is as follows: YEAR ENDED MARCH 31, (in millions) 2012 2011 2010 Depreciation Amortization of purchased software Amortization of internally developed software products Amortization of other intangible assets Total $ 111 103 122 65 $ 114 88 104 73 $ 105...

  • Page 84
    ..., primarily capital leases Unamortized discount for Notes Total debt outstanding Less the current portion Total long-term debt portion $ - - 750 527 29 (5) $ $250 - 750 515 42 (6) $ 1,551 (269) $ 1,282 $ 1,301 (14) $ 1,287 Interest expense for fiscal years 2012, 2011 and 2010 was $64...

  • Page 85
    ...term working capital needs for the Company's subsidiaries operating outside the United States and uses guarantees and letters of credit issued by financial institutions to guarantee performance on certain contracts. At each of March 31, 2012 and 2011, approximately $55 million was pledged in support...

  • Page 86
    ... in the Company's Consolidated Statements of Operations is as follows: AMOUNT OF NET (GAIN)/LOSS RECOGNIZED IN THE CONSOLIDATED STATEMENTS OF OPERATIONS LOCATION OF AMOUNTS RECOGNIZED (in millions) YEAR ENDED MARCH 31, 2012 YEAR ENDED MARCH 31, 2011 YEAR ENDED MARCH 31, 2010 Interest expense...

  • Page 87
    ... 1,408 $ 48 $ 1,551 $ 52 $ 1,619 $ 59 (1) Estimated fair value of total debt is based on quoted prices for similar liabilities for which significant inputs are observable except for certain long-term lease obligations, for which fair value approximates carrying value (Level 2). (2) Estimated fair...

  • Page 88
    ... authorization. In January 2012, the Company entered into an Accelerated Share Repurchase (ASR) agreement with a bank under which the Company will repurchase $500 million of its common stock. The total number of shares repurchased will depend on the Company's average stock price during the period of...

  • Page 89
    ...the next business day after: (i) the Company's announcement that a person or group (an Acquiring Person) has become the beneficial owner of 20% or more of the Company's outstanding common stock (other than Walter Haefner and his affiliates and associates, who are "grandfathered" under this provision...

  • Page 90
    ...of the Company's Board of Directors receive deferred stock units under a separate director compensation plan. The Company typically settles awards under employee and non-employee director compensation plans with stock held in treasury. All Plans, with the exception of acquired companies' stock plans...

  • Page 91
    ... for the periods indicated: YEAR ENDED MARCH 31, (in millions) 2012 2011 2010 Costs of licensing and maintenance Cost of professional services Selling and marketing General and administrative Product development and enhancements Share-based compensation expense before tax Income tax benefit...

  • Page 92
    ... the U.S. Treasury yield curve in effect at the time of grant. (3) The expected life is the number of years the Company estimates, based primarily on historical experience, that options will be outstanding prior to exercise. For stock options granted in fiscal year 2012, the Company's computation of...

  • Page 93
    ...: YEAR ENDED MARCH 31, (in millions) 2012 2011 2010 Cash received from options exercised Intrinsic value of options exercised Excess tax benefits from options exercised (1) Less than $1 million. $ 37 9 3 $ 10 2 -(1) $ 11 2 -(1) Restricted Stock and Restricted Stock Unit Awards: Restricted...

  • Page 94
    ...2007 3-year 3-year 3-year 0.2 0.3 0.4 $ $ $ 24.68 21.47 18.05 Awards were granted under the Fiscal Year 2011, 2010 and 2009 Sales Retention Equity Programs in the first quarter of fiscal years 2012, 2011 and 2010, respectively. These awards cliff vest at the end of a three year period beginning...

  • Page 95
    ...reconciled to the tax expense computed at the U.S. federal statutory tax rate as follows: YEAR ENDED MARCH 31, (in millions) 2012 2011 2010 Tax expense at U.S. federal statutory tax rate Effect of international operations U.S. federal and state tax contingencies State taxes, net of U.S. federal tax...

  • Page 96
    ...In addition, at March 31, 2012, the Company has recorded approximately $56 million of deferred tax assets for future deductions of interest and state income taxes related to these uncertain tax positions. At March 31, 2011, the gross liability for income taxes associated with uncertain tax positions...

  • Page 97
    ... • Japan- tax years are open for years 2007 and forward; and • United Kingdom - tax years are open for years 2010 and forward. In April 2011, the U.S. Internal Revenue Service (IRS) completed its examination of the Company's federal income tax returns for the tax years ended March 31, 2005, 2006...

  • Page 98
    ...first quarter of fiscal year 2012, the Company changed the internal reporting used by its Chief Executive Officer for evaluating segment performance and allocating resources. The new reporting disaggregates the Company's operations into Mainframe Solutions, Enterprise Solutions and Services segments...

  • Page 99
    ... million for Mainframe Solutions, Enterprise Solutions and Services, respectively. The Company's segment information for fiscal years 2012, 2011 and 2010 is as follows: Year Ended March 31, 2012 (dollars in millions) MAINFRAME SOLUTIONS ENTERPRISE SOLUTIONS SERVICES TOTAL Revenue Expenses Segment...

  • Page 100
    ... on the location of the sale, which is generally the customer's country of domicile. The following table presents information about the Company by geographic area for fiscal years 2012, 2011 and 2010: (in millions) UNITED STATES EUROPE OTHER ELIMINATIONS TOTAL Year Ended March 31, 2012 Revenue To...

  • Page 101
    ...of the Internal Revenue Code. Eligible participants may elect to contribute a percentage of their base compensation and the Company may make matching contributions. The Company recognized costs associated with this plan of $44 million, $28 million and $39 million for fiscal years 2012, 2011 and 2010...

  • Page 102
    ...(DEDUCTIONS) CHARGED/ (CREDITED) TO COSTS AND EXPENSES BALANCE AT END OF PERIOD DESCRIPTION DEDUCTIONS(1) Allowance for doubtful accounts (in millions) Year ended March 31, 2012 Year ended March 31, 2011 Year ended March 31, 2010 (1) Write-offs of amounts against allowance provided $ $ $ 22 24...

  • Page 103
    CA TECHNOLOGIES ANNUAL REPORT 2012 Comparison of 5 Year Cumulative Total Return* Among CA Technologies, the S&P 500 Index and S&P Software $160 CA, Inc. $140 $120 $100 $80 $60 $40 $20 $0 3/07 3/08 3/09 3/10 3/11 3/12 * $100.00 invested on 3.31.07 in stock or index, including ...

  • Page 104
    ... closing sales prices on the NASDAQ: FISCAL 2012 HIGH LOW Stockholder Information A copy of the Annual Report on Form 10-K, filed with the Securities and Exchange Commission, is available without charge upon written request addressed to: Investor Relations CA, Inc. 520 Madison Avenue New York, NY...

  • Page 105
    ... and Customer Success Group Peter JL Griffiths Executive Vice President and Group Executive Enterprise Solutions and Technology Group George J. Fischer Executive Vice President and Group Executive Worldwide Sales and Services Amy Fliegelman Olli Executive Vice President and General Counsel Phillip...

  • Page 106
    For more information Excitement filledon the air CA Technologies please at CA World '11 visit www.ca.com Copyright © 2012 CA. All rights reserved. All trademarks, trade names, service marks and logos referenced herein belong to their respective companies.