Cogeco 2006 Annual Report Download - page 69

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CUSTOMER STATISTICS
NUMBER OF CUSTOMERS 2006 2005 2004 2003 2002
HOMES PASSED
CANADA 1,476,904 1,448,733 1,423,256 1,397,486 1,375,494
PORTUGAL 826,369 — — — —
TOTAL 2,303,273 1,448,733 1,423,256 1,397,486 1,375,494
HOMES CONNECTED(1)
CANADA 894,385 876,490 873,546 830,077 843,598
PORTUGAL 274,798 — — — —
TOTAL 1,169,183 876,490 873,546 830,077 843,598
REVENUE-GENERATING UNITS
CANADA(3) 1,555,936 1,347,733 1,271,899 1,188,369 1,124,358
PORTUGAL 629,041 — — — —
TOTAL 2,184,977 1,347,733 1,271,899 1,188,369 1,124,358
BASIC SERVICE CUSTOMERS
CANADA 833,177 821,433 823,855 820,657 836,368
PERCENT PENETRATION 56.4% 56.7% 57.9% 58.7% 60.8%
PORTUGAL 269,694 — — — —
PERCENT PENETRATION 32.6% — — — —
TOTAL 1,102,871 821,433 823,855 820,657 836,368
PERCENT PENETRATION 47.9% 56.7% 57.9% 58.7% 60.8%
HSI SERVICE CUSTOMERS
CANADA 343,080 277,648 239,608 198,609 161,999
PENETRATION AS PERCENTAGE OF BASIC(2) 44.3% 37.7% 33.4% 27.6% 22.5%
PORTUGAL 136,278 — — — —
PENETRATION AS PERCENTAGE OF BASIC(2) 50.5% — — — —
TOTAL 479,358 277,648 239,608 198,609 161,999
DIGITAL TELEVISION SERVICE CUSTOMERS
CANADA(3) 327,364 247,204 208,436 162,533 129,798
PENETRATION AS PERCENTAGE OF BASIC(2) 40.0% 30.7% 25.8% 20.2% 16.5%
PORTUGAL — — — — —
PENETRATION AS PERCENTAGE OF BASIC(2) — — — — —
TOTAL 327,364 247,204 208,436 162,533 129,798
TELEPHONY SERVICE CUSTOMERS
CANADA 52,315 1,448 — — —
PENETRATION AS PERCENTAGE OF BASIC(2) 10.4% 0.2% — — —
PORTUGAL 223,069 — — — —
PENETRATION AS PERCENTAGE OF BASIC(2) 82.7% — — — —
TOTAL 275,384 1,448 — — —
(1) HSI SERVICE CUSTOMERS WHO DO NOT SUBSCRIBE TO OTHER CABLE SERVICES AND BASIC SERVICE CUSTOMERS.
(2) CALCULATED ON THE BASIS OF THE SYSTEMS WHERE THE SERVICE IS OFFERED.
(3) THE NUMBER OF DIGITAL TELEVISION SERVICE CUSTOMERS FOR FISCAL 2005 WAS RESTATED TO REFLECT CHANGES BROUGHT ABOUT BY THE CORPORATION’S
BILLING IMPROVEMENT PROGRAM, WHICH HAS ALLOWED COGECO CABLE TO IDENTIFY DIGITAL TELEVISION SERVICE CUSTOMER ACCOUNTS THAT WERE NOT
CANCELLED WHEN THEY BECAME INACTIVE. THIS CHANGE RESULTED IN A DOWNWARD ADJUSTMENT OF 8,085 CUSTOMERS AS AT AUGUST 31, 2005.
Customer Statistics COGECO CABLE INC. 2006 67