Citrix 2007 Annual Report Download - page 12

Application Performance Monitoring
•Citrix® EdgeSight® for Endpoints is an agent-based monitoring solution that provides real-time
visibility from the end-user perspective to the performance of virtually any application.
•Citrix EdgeSight for XenApp is an agent-based monitoring solution that provides real-time visibility
from the end-user perspective to the performance of applications delivered by XenApp.
In 2008, we expect to add a key new product to Citrix Delivery Center which will allow customers to
orchestrate communications between multiple Citrix Delivery Center products, called Citrix Workflow Studio. It
will allow a simpler and faster integration of Citrix products as well as support third-party solutions.
Online Services
Online Services is focused on developing and marketing Web-based access, support and collaboration
software and services.
•GoToMyPC® is an online, managed service that provides secure, remote access to Windows® PC
desktops from virtually any Internet-connected computer. GoToMyPC, which sets up easily with a
secure encrypted connection, enables individuals to remotely use any resources hosted on their desktop
just as though they were sitting in front of their PC. GoToMyPC® Pro, tailored for the needs of
professionals and small offices, supports up to 20 PCs, rolls out secure remote access for multiple users
in minutes, and features an administration Website in which managers can add, suspend and delete
users and run usage reports.
•GoToMeeting® is an online, easy-to-use, secure and cost-effective solution for online meetings,
training sessions and collaborative gatherings. GoToMeeting allows a user with a PC and an Internet
browser to easily host, attend or participate in an online meeting or session without significant training.
GoToMeeting features advanced secure communication architecture that uses industry-standard SSL
and meets U.S. government standards. The service offers flat-fee pricing for any number of meetings of
any length, for up to 10 attendees per meeting. We also offer GoToMeeting Corporate which supports
five or more organizers and 25 to 200 attendees per meeting, and features advanced secure
communication architecture that uses industry-standard SSL and meets U.S. government standards.
•GoToAssist® is a leading, online, remote technical-support solution that enables organizations to
provide secure, on-demand support over the Internet. GoToAssist enables support staff to view and
control the desktop of a user, requires no client software or additional resources, works automatically
and securely through virtually every firewall, even over dial-up connections, and integrates into
existing infrastructure.
•GoToWebinar™ is a simple and affordable solution to conduct online events, such as large sales
presentations and marketing events over the Internet. GoToWebinar has the capacity to scale to 1,000
attendees per event and includes such features as full-service registration with real-time reports,
customized branding of Webinar materials, automated e-mail templates, free integrated voice
conferencing or toll-free service, attendee polling and survey capability, Webinar dashboard to monitor
audiences, and easy controls for quickly changing presenters.
Technical Services
We provide a portfolio of services designed to allow our customers and entities with which we have a
technology relationship to maximize the value of our Citrix Delivery Center solutions. These services are
available as a feature of our business-development program and are available for additional fees to customers.
•Consulting services’ objective is to help ensure the successful implementation of our solutions. Tested
methodologies, certified professionals and best practices developed from real-world experience allow
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