CenturyLink 2009 Annual Report Download - page 8

Download and view the complete annual report

Please find page 8 of the 2009 CenturyLink annual report below. You can navigate through the pages in the report by either clicking on the pages listed below, or by using the keyword search tool below to find specific information within the annual report.

Page out of 12

  • 1
  • 2
  • 3
  • 4
  • 5
  • 6
  • 7
  • 8
  • 9
  • 10
  • 11
  • 12

Southern Region
Keeping Our Customers
Safe and Secure
We provide 911 installation
and maintenance services to
21 individual 911 agencies
covering more than one million
residents in six counties in
central Florida. We support
the 911 agencies as they
continually upgrade equip-
ment, add new sites and
increase the number of
customers served.
Western Region
Helping People Find Work
We opened the CenturyLink
Community Job Resource
Center in Las Vegas to help job
seekers connect to employ-
ment opportunities. The center
is easily accessible by public
transportation and offers free
high-speed Internet access
and printing resources. We
are happy to be able to pro-
vide broadband access to
support Las Vegas area resi-
dents seeking employment.
South Central Region
Providing Technology for
Economic Development
Thanks to extensive network
modifications by CenturyLink
engineers, N.E.W. Customer
Service Companies, Inc.
(NEW) chose a vacant grocery
store in Russellville, Arkansas,
for its ninth contact center.
Russellville was one of more
than 200 communities that
NEW evaluated based on
technology, infrastructure and
talent for the new center and
its 250 customer-care jobs.
Mid-Atlantic Region
Supporting Statewide
Education Network
CenturyLink provided 50 new
100Mb Ethernet links in our
North Carolina territories to
help connect all K-12 schools
to the statewide North Caro-
lina Research and Education
Network. Our enhanced
network allows students
and teachers to access new
distance learning and admin-
istrative applications.
CenturyLink
CenturyLink Fiber
(Lit)
CenturyLink Fiber
(Dark)
Stronger Connected
Network
Our
Northeast Region
Growing Our Services to
Meet Customer Needs
Great Lakes Higher Education
Corporation (GLHEC) has been
a CenturyLink customer since
1999. As one of the top student
loan processing organizations
in the United States, reliability,
confidentiality and trust are
top priorities for GLHEC. Cur-
rently, we provide 100 percent
of GLHEC’s long distance and
toll-free services as well as
dedicated Internet access and
multiple data connections.
W
SC
MA
S
NE
WSC SMA NE