CenturyLink 2009 Annual Report Download - page 3

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Connected
Opportunities
With our robust fiber net-
work, we can more effectively
provide advanced broadband
services – such as nationwide
Ethernet, Internet Protocol
Television (IPTV) and Multi-
protocol Label Switching
(MPLS) service (a technology
for speeding up network
traffic flow and making it
easier to manage) – to our
much larger customer base.
Customers
At CenturyLink, our regional
operating model puts sales
and service decision making
close to our customers. Our
high-quality, integrated cus-
tomer care system provides
the support needed to execute
customer-driven decisions.
CenturyLink’sWholesale
Operations was recognized
Knowledge
Our leadership team has spent
a combined total of 200 years
in the communications indus-
try, many of which were spent
making acquisitions and man-
aging integrations. With such
a stable base of knowledge,
experience and leadership,
CenturyLink is well positioned
to succeed in an industry that
continues to transition to a
broadband-driven model.
Communities
CenturyLink is committed
to delivering the latest tech-
nologies to the communities
we serve – large or small –
giving people the freedom
to live and work where they
choose. We also support
causes important to these
communities through corpo-
rate giving, sponsorships
and employee volunteerism.
by ATLANTIC ACM with four
2010 “Best in Class” awards
for Provisioning, Customer
Service, Sales Representatives
and Billing.