CenturyLink 2005 Annual Report Download - page 15

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13
A Partner at Your Service
and at Your Side
ur customers experience CenturyTel not only as a provider of communications
services, but also as a partner in their community. Our employees live, work
and are active citizens in the towns and cities we serve.
Building Strong Communities
We provide reliable and high-quality communications networks that are vital to strong
communities. We also support the causes that our communities and employees care about
through corporate giving and sponsorships. Our employees serve on the boards of local
non-profit agencies, donate resources and volunteer for local concerns.
Responding to Hurricane Katrina
In response to the victims of Hurricane Katrina, we worked with Louisiana officials and
the United Way to expand a 2-1-1 call center in northern Louisiana, making it
operational in just four hours to assist callers from throughout the state.
Our employees donated goods, installed phone lines at shelters, helped
crews restore power and much more. These efforts are all part of making
every customer experience one that shows we care.
CENTURYTEL 2005 ANNUAL REPORT
Jason Ewing, CenturyTel Customer Account Manager, worked with the United Way
to immediately expand the 2-1-1 call center in Monroe, Louisiana, so that it could
accept calls from New Orleans and other stricken Louisiana cities following
Hurricanes Katrina and Rita. Community volunteers like Falon Moore, deeply moved
by the hurricane tragedies, staffed the call center, connecting storm victims with the
services they desperately needed.
CENTURYTEL CARES
To help victims of Hurricane Katrina,
CenturyTel and its employees donated
money, clothing, supplies, time and
thousands of long distance calling
cards to evacuees.
OUR COMMUNITIES NEEDED US
Before Hurricane Katrina hit land,
CenturyTel employees from across
the country were deployed to
Louisiana, Mississippi and
Alabama to prepare to restore
essential services.
O
his community and understands it relies on the expertise
of companies like CenturyTel to help those in need during
times of emergency and throughout the year.
Jason supports…
JASON EWING, CUSTOMER ACCOUNT MANAGER