Cash America 1999 Annual Report Download

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Cash America International, Inc.
1999 Annual Report

Table of contents

  • Page 1
    Cash America International, Inc. 1999 Annual Report

  • Page 2
    ... customer service and oriented to enhancing the image of the industry. Starting with three lending locations in Irving, Texas, Mr. Daugherty founded Cash America ...on customer service and improved their physical image based on the Cash America model. In 1992 Cash America became the first pawn lender...

  • Page 3
    ...Report...1999, 1998, and 1997, respectively, held in the Company's Cash specia America...Cash n l t l ch t a A l -Tire Am N ew locati programs eck York erica com o n s in T are Stock m exas. Exch on shares ange a under re listed on the sy mbol the "PW N ". ica In ternati 1600 onal West 7 th Str eet Fort...

  • Page 4
    ...va s. I exp la so nab le e c terizati a re s c s ra re e a r y h great ind in fo b c s l u a lso es b o tentia xio us, es, b ut a and ial servic ut...Fa Cash ment o ism, anx er w ith 9 8 that to b e en d evelo p n 9 t l 1 rt h a a f g ic p o ri g o f o p tim ll lo to re atic ally. c hno the fa time yo ...

  • Page 5
    ...) and help s (o nly 30 % of strengthen ou searching fo r paw n lo an cu r po sitio n as a co st effective stomers fit th w ays to lic ense broad- based fin e the techno lo gy ancial servic es customers visi develo ped by entity. We w ill ting our shop s. This techno inno Ventry to al so be...

  • Page 6
    ... in 1984 in Irving, Texas, and expanded through acquisitions and newly developed lending outlets to its present size of 477 locations with models to maximize the amount available to a customer based on the characteristics of collateral. Cash America operates a centralized jewelry center to refurbish...

  • Page 7
    ... may be redeemed at any time during the loan period through the payment of principal and service charges due under the terms of the contract. The collateral remains the property of the borrower while the loan is outstanding. In most cases, Cash America' s customers redeem their loans and reclaim...

  • Page 8
    ... The Cash America Difference: Cash America' s investment in the establishment of a substantial number of lending locations offers the opportunity to broaden its base of financial services and other products made available to its customer base. As the first pawn lender to enhance its physical image...

  • Page 9
    ..., component in Cash America' s delivery of financial services is the people who reach the customer every day. The Cash America training programs have evolved and been refined annually to create a professional program of education to ensure that every person in each lending location is Products and...

  • Page 10
    ...was merged with Lubbock (3) Dallas/ Fort Worth (43) El Paso (12) Killeen (3) Midland/ Odessa (7) Austin (22) Shreveport (2) Bossier City (2) Baton Rouge (3) Pensacola (3) Tampa/ St. Petersburg (15) Mobile (5) Jacksonville (10) Tyler (3) Waco (2) Orlando (13) Houston (44) San Antonio (19) Loredo...

  • Page 11
    .... While careful not to alter time-honored traditions of pawn lending in Great Britain, Cash America worked together with Harvey & Thompson to initiate programs to increase customer service and change its image. Today, Harvey & Thompson' s management team operates 42 locations, including 28 in the...

  • Page 12
    ... automobile. Rent-A-Tire Markets and Locations As of December 31, 1999 the tires or wheels to a Rent-A-Tire location and conclude the agreement. Dallas/Fort Worth Houston San Antonio El Paso Austin Brownsville Corpus Christi Harlingen Laredo McAllen Victoria Waco 13 8 7 3 1 1 1 1 1 1 1 1 TOTAL...

  • Page 13
    ... program, which has increased the total number of locations to 39 at December 31, 1999. Today, Rent-A-Tire has established a presence in most major markets in Texas. The new markets of Houston, El Paso, Austin and the southern Texas Valley were added in 1999 to the Dallas/Fort Worth and San Antonio...

  • Page 14
    ... line of service to put cash in the hands of customers when and where they need it to shop. In other circumstances, the RPM is a cost-efficient replacement for cashier-based banking transactions. ...ready for the benefits of RPM • Convenient - located where people already shop • Accessible to...

  • Page 15
    ... call center was opened in May of 1999 in Sacramento, California, to support the 24-hours-per-day, seven-days-a-week services of the machine network. Headquartered in San Francisco, innoVentry now has offices in Las Vegas, Sacramento, Fort Worth and Reno to serve clients nationwide. Cash America and...