Carphone Warehouse 2013 Annual Report Download - page 2

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P
£.m
Headline Group PAT
CPW EUROPE
Retail
Largest independent telecommunications
retailer in Europe
 100% owned from completion (scheduled for
26June2013); 50/50 joint venture with Best Buy
intheyear to 31 March 2013
 2,377 stores across eight countries in Western Europe
together with well-developed onlinepropositions
 Specialist and independent advice in areas of product
and servicecomplexity
 Customer-focused, with ademonstrated track
recordofhigh quality service
Connected World Services
Developing part of CPW Europe business,
providing services using core capabilities,
expertise and systems
 Retail managed services
 Insurance services and technical support
 Technology platforms and managed services
 Global supply partnerships
P
By putting connectivity at the heart
ofour business we are committed
tohelping people experience and
buythe best range of hardware,
accessories, connections and services
to suit their individualneeds.
Weharness the connected world
bymaking technology accessible
toourcustomers.
See more
NAVIGATING THE
COMPLEXITIES OF
THE CONNECTED
WORLD...
Where this annual report contains forward-looking statements,
they are made by the directors in good faith based on the
information available to them at the time of the approval of
this annual report. These statements should be treated with
caution due to the inherent risks and uncertainties underlying
any such forward-looking information. The Group cautions
users of this document that a number of important factors
could cause actual results to differ materially from those
contained in any forward-looking statements. Such factors
include, but are not limited to, those discussed under the
RiskManagement sections on pages 19, 26 and 29.