Carphone Warehouse 2005 Annual Report Download - page 8

Download and view the complete annual report

Please find page 8 of the 2005 Carphone Warehouse annual report below. You can navigate through the pages in the report by either clicking on the pages listed below, or by using the keyword search tool below to find specific information within the annual report.

Page out of 62

  • 1
  • 2
  • 3
  • 4
  • 5
  • 6
  • 7
  • 8
  • 9
  • 10
  • 11
  • 12
  • 13
  • 14
  • 15
  • 16
  • 17
  • 18
  • 19
  • 20
  • 21
  • 22
  • 23
  • 24
  • 25
  • 26
  • 27
  • 28
  • 29
  • 30
  • 31
  • 32
  • 33
  • 34
  • 35
  • 36
  • 37
  • 38
  • 39
  • 40
  • 41
  • 42
  • 43
  • 44
  • 45
  • 46
  • 47
  • 48
  • 49
  • 50
  • 51
  • 52
  • 53
  • 54
  • 55
  • 56
  • 57
  • 58
  • 59
  • 60
  • 61
  • 62

6
Retail
Mobile – Service Provision
Online
Mobile – Other Operations
DESCRIPTION AND KEY ASSETS
Provision of mobile handsets and connections,
accessories, and related products and services
through 1,461 stores across 10 European countries
STRATEGY
To grow our market share to at least 10% in all our Retail
markets by opening new stores and driving repeat
business through value-added service and choice
OBJECTIVES FOR 2005/6
• Open 250 new stores
• Invest in training and refurbishments
• Continue to drive growth in subscription connections
49.3%
OF GROUP
REVENUE
40.3%
OF GROUP
CONTRIBUTION
DESCRIPTION AND KEY ASSETS
Distribution of core Retail services via direct
channels, including inbound and outbound
call centres, print media and the web
STRATEGY
To complement our Retail business with a strong
multi-channel customer offering across all segments
of the market
OBJECTIVES FOR 2005/6
• Integrate recent acquisitions and pursue
aggressive growth in UK
• Develop non-UK operations
5.4%
OF GROUP
REVENUE
3.1%
OF GROUP
CONTRIBUTION
DESCRIPTION AND KEY ASSETS
The Phone House Telecom in Germany, a mobile
service provider with 858,000 customers that
recruits, bills and manages customers on its own
mobile packages, based on wholesale
agreements with network operators
STRATEGY
To grow the customer base by increasing our store
portfolio and our third party distribution channels
OBJECTIVES FOR 2005/6
• Grow our market share
• Explore new distribution channels
12.7%
OF GROUP
REVENUE
6.5%
OF GROUP
CONTRIBUTION
DESCRIPTION AND KEY ASSETS
Billing and management of customers on
behalf of network operators in the UK and
France, and the operation of MVNOs in
the UK and France
STRATEGY
To pursue similar agreements with
additional networks and identify new
segments for further MVNO opportunities
OBJECTIVES FOR 2005/6
• Grow base of customers under
management
• Diversify our MVNO offerings
3.4%
OF GROUP
REVENUE
3.7%
OF GROUP
CONTRIBUTION