Barnes and Noble 1999 Annual Report Download - page 16

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Please find page 16 of the 1999 Barnes and Noble annual report below. You can navigate through the pages in the report by either clicking on the pages listed below, or by using the keyword search tool below to find specific information within the annual report.

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MULTI-CHANNEL ACCESS: RETAIL 15
Barnes & Noble children’s department at Lincoln Triangle store, New York City.
Barnes & Noble is proud of its efforts to introduce more and more readers to
the wealth and diversity of ideas expressed in books. To us, these efforts mark the
difference between having a casual and distant relationship with our customers, and
one that is emotional and personal. In an environment being transformed by technology,
new information and entertainment options, that personal brand relationship is the key
to our enduring success and our mark of distinction.