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4
BMO Financial Group 198th Annual Report 2015
BMO Financial Group 198th Annual Report 2015
5
Jean-Michel Arès
BMO’s Chief Technology & Operations Officer
Russell Pereira,
Management Governance Analyst,
Barrie Computer Centre.
We’re not waiting for things
to
change. For five years we’ve
been investing in transformative
technology that is literally
reshaping our bank.
We’ve dramatically extended BMO’s technology capabilities to meet a clear set of goals:
More personalized, intuitive applications built to respond in the moment. A more unified
experience across all channels, products, services and geographies. More customer-
specific solutions – delivered to market at greater speed and at a lower cost. Enhanced risk
management. And the digitization of business processes to further boost productivity.
The result? We’re reaching a new level of operating efficiency as we expand and rethink
how to give customers a deeper sense of control over their finances.
++=
“
The technology architecture we’ve built
has moved us right where we want
to be competitively as we continue to
reimagine the customer experience.”
Integrate
everything
A sophisticated
connector grid brings
together more than
1,400 applications
across the bank.
Build
once
Over 1,000 reusable
software-based
services can be
employed to create
applications quickly
and easily.
Understand
more
Bank-wide data
aggregation and
distributed platforms
enable detailed analytics
of everything from risk
to sales and marketing.
How our in-the-moment IT architecture
delivers value right now:
For the third consecutive
year, BMO was recognized
by global financial services
research firm Celent with
a 2015 Model Bank Award
for excellence in the digital
banking category.
Sensing and responding
to customers’ needs.
Intuitive, consistent experience
across all channels.
Boosted productivity and fast
speed to market.
A more
personal bank
for a digital
world