Bank of Montreal 2010 Annual Report Download - page 5

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BMO Financial Group 193rd Annual Report 2010 3
“It was my privilege this year to introduce new customers,
employees and communities to Harris. They welcomed us in return,
because at BMO, they not only matter – they’re our priority.”
1Maximize earnings growth across all North
American personal and commercial banking
businesses, focusing on industry-leading
customer experience and sales force productivity.
P 28, 45, 48
4Develop our business in select global markets
to grow with our clients, expand our capabilities
and reach new customers.
P 18, 28
5Sustain a culture that focuses on customers,
high performance and our people.
P 16, 28
2Accelerate the growth of our wealth management
business through client-focused financial planning
and by investing for future growth
.
P 28, 51
P 28, 54
3Deliver strong, stable returns in our capital
markets business by providing highly targeted
solutions to
our core clients from a single
integrated platform.
Daniela O’Leary-Gill
Senior Vice-President, North District Executive, Harris N.A.
Chicago, Illinois
Our Strategic Priorities