Bank of Montreal 2007 Annual Report Download - page 18

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3.
Suzy Brown, Investment Advisor, BMO Nesbitt Burns
p
Were shortening the time it takes
to make decisions, answer our
customers’ questions and get things
done. That means less red tape,
simpler processes and shorter
wait times. It means more of our
people with the right skill sets and
greater decision-making abilities,
building relationships with the
customers and communities they
serve. This is how were picking
up the pace.
14 BMO Financial Group 190th Annual Report 2007