Bank of Montreal 2007 Annual Report Download - page 17

Download and view the complete annual report

Please find page 17 of the 2007 Bank of Montreal annual report below. You can navigate through the pages in the report by either clicking on the pages listed below, or by using the keyword search tool below to find specific information within the annual report.

Page out of 146

  • 1
  • 2
  • 3
  • 4
  • 5
  • 6
  • 7
  • 8
  • 9
  • 10
  • 11
  • 12
  • 13
  • 14
  • 15
  • 16
  • 17
  • 18
  • 19
  • 20
  • 21
  • 22
  • 23
  • 24
  • 25
  • 26
  • 27
  • 28
  • 29
  • 30
  • 31
  • 32
  • 33
  • 34
  • 35
  • 36
  • 37
  • 38
  • 39
  • 40
  • 41
  • 42
  • 43
  • 44
  • 45
  • 46
  • 47
  • 48
  • 49
  • 50
  • 51
  • 52
  • 53
  • 54
  • 55
  • 56
  • 57
  • 58
  • 59
  • 60
  • 61
  • 62
  • 63
  • 64
  • 65
  • 66
  • 67
  • 68
  • 69
  • 70
  • 71
  • 72
  • 73
  • 74
  • 75
  • 76
  • 77
  • 78
  • 79
  • 80
  • 81
  • 82
  • 83
  • 84
  • 85
  • 86
  • 87
  • 88
  • 89
  • 90
  • 91
  • 92
  • 93
  • 94
  • 95
  • 96
  • 97
  • 98
  • 99
  • 100
  • 101
  • 102
  • 103
  • 104
  • 105
  • 106
  • 107
  • 108
  • 109
  • 110
  • 111
  • 112
  • 113
  • 114
  • 115
  • 116
  • 117
  • 118
  • 119
  • 120
  • 121
  • 122
  • 123
  • 124
  • 125
  • 126
  • 127
  • 128
  • 129
  • 130
  • 131
  • 132
  • 133
  • 134
  • 135
  • 136
  • 137
  • 138
  • 139
  • 140
  • 141
  • 142
  • 143
  • 144
  • 145
  • 146

Were using customer insights to really
understand the type of banking and
investing experience our customers want.”
ustomer
We value our customers and are
rewarding both new and existing
customers for doing business with us.
Recently we introduced an exciting
new way for our personal customers
to collect AIR MILES®1reward miles
on purchases made with their debit
cards. BMO is now leading the industry
in Canada by rewarding customers
with reward miles for purchases made
on debit cards, as well as existing
rewards on credit cards. Customers also
receive additional reward miles when
they do more of their business with us.
Since the launch of the program,
we have 20% more customers set up
to earn AIR MILES reward miles on
their debit cards.
This year, we created three new
commercial districts led by senior,
experienced bankers in Toronto,
Vancouver and Montreal a tangible
sign of our commitment. We offer
our customers, from small
businesses
to medium-sized enterprises and
mid-market banking clients, a one-
stop shop for all their financial needs,
including banking expertise and
advice, and a great line-up of products
and services to assist with banking,
managing cash flow, investment
and
financing. BMO Harris Private Banking
expertise is also part of the offer, as
are banking services for their employees.
We continue to rank second in market
share for business loans under
$5 million, clearly demonstrating
our focus.
Helping our clients invest for their
futures is one of the many ways
we focus on their success and provide
them with financial solutions that
meet their personal preferences. From
BMO Harris Private Banking, which
offers an unparalleled banking and
investing experience to high net worth
clients, to our focus on the “new
retirement to help Boomers plan for
all aspects of retirement, to our award-
winning equity research, we are there
for
our customers at every stage in their
financial planning and investing.
BMO Financial Group 190th Annual Report 2007 13