BT 2002 Annual Report Download - page 145

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Total shareholder return
Total shareholder return (TSR) is the measure of the returns that a company has provided for its shareholders, re¯ecting
share price movements and assuming reinvestment of dividends. It is, therefore, a good indicator of a company's overall
performance.
Since the demerger on 19 November 2001, BT Group's share price rose slightly from 278p to close at 280p on
31 March 2002. In the period, BT Group's TSR was in line with the FTSE 100 index at 0.7%. This was signi®cantly better
than the performance of the FTSE 350 UK telco index (negative 27.1%) and the FTSE European 300 telecom services
sector (negative 19.3%).
During the 2002 ®nancial year, BT's TSR was 21.7% negative, while the FTSE 100 TSR was minus 4.0%. However,
over the same period, BT outperformed the UK telco index (negative 35.1%) and the European telecom sector (negative
30.5%).
Over the last ®ve years (as shown in the chart above), BT initially performed very strongly, but, like many stocks in the
telecoms, media and technology (TMT) sector, suffered falls in its share price during the decline of the past two years.
BT Group's TSR (as adjusted for the rights issue and the demerger) over the last ®ve years was 16.4%, compared to a
FTSE 100 TSR rise of 40.5%.
Results announcements
Expected announcements of results:
1st quarter 25 July 2002
2nd quarter and half year 7 November 2002
3rd quarter and nine months February 2003
4th quarter and full year May 2003
2003 annual report and accounts published June 2003
Individual savings accounts (ISAs)
Information about investing in BT Group shares through an ISA may be obtained from Halifax Share Dealing Limited, Trinity
Road, Halifax, W.Yorkshire HX1 2RG (telephone 0870 242 5588). ISAs are also offered by other organisations.
ShareGift
The Orr Mackintosh Foundation operates a charity share donation scheme for shareholders with small parcels of shares
whose value makes it uneconomic to sell them. Details of the scheme are available on the ShareGift internet site
www.sharegift.org, or can be obtained from the Shareholder Helpline.
Additional information for shareholders
144 BT Group Annual Report and Form 20-F 2002