BT 2002 Annual Report Download - page 140

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1998 1999 2000 2001 2002
Call growth
% growth in UK ®xed-network call volumes (minutes) over the
previous year 5 6 12 18 19
Growth is estimated by reference to growth in absolute call minutes.
1998 1999 2000 2001 2002
UK exchange line connections
Business ('000) 7,521 7,982 8,450 8,910 9,030
% growth over previous year 5.0 6.1 5.9 5.4 1.3
Residential ('000) 20,130 20,067 20,040 19,970 20,027
% growth over previous year (1.3) (0.3) (0.1) (0.3) 0.3
Service providers ('000) ± ± 90 70 56
% growth over previous year ± ± ± (22.2) (20.0)
Total exchange line connections ('000) 27,651 28,049 28,580 28,950 29,113
% growth over previous year 0.4 1.4 1.9 1.3 0.6
1998 1999 2000 2001 2002
People employed
Continuing activities 117.8 115.0 120.8 116.8 108.6
Discontinued activities 6.9 9.7 16.0 20.2 ±
Total employees ('000) 124.7 124.7 136.8 137.0 108.6
Operational statistics
years ended 31 March
BT Group Annual Report and Form 20-F 2002 139