Atmos Energy 2005 Annual Report Download - page 7

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Keith฀Prewitt,฀an฀Atmos฀Energy฀manager฀of฀new฀construction฀฀
in฀Round฀Rock,฀Texas,฀inventories฀8-inch฀distribution฀pipe฀that฀will฀
expand฀service฀to฀new฀communities฀growing฀in฀Central฀Texas.
Atmos฀Energy฀has฀earned฀national฀฀
attention฀–฀and฀customer฀kudos฀–฀฀
for฀its฀investment฀in฀service.฀East฀฀
Texas฀customers฀benefit฀from฀the฀฀
new฀Palestine฀service฀center,฀one฀฀
of฀nine฀new฀facilities฀the฀company฀฀
has฀opened฀across฀the฀state.฀
a t m o s ฀e n e r g y ฀ F U E L S ฀T H E ฀ G R O W T H ฀o f ฀
o n e ฀o f ฀ A M E R I C A’ S ฀m o s t ฀V I B R A N T ฀ R E G I O N S
Along฀with฀1.5฀million฀new฀customers฀for฀Atmos฀Energy,฀the฀TXU฀Gas฀acquisition฀added฀
momentum฀to฀the฀growth฀of฀a฀region฀that฀includes฀the฀nation’s฀eighth฀largest฀metropolitan฀area,฀
Dallas-Fort฀Worth,฀as฀well฀as฀Austin฀suburbs฀that฀rank฀among฀the฀country’s฀fastest-growing฀
communities฀in฀housing฀and฀commercial฀expansion.฀To฀support฀its฀highly฀experienced฀workforce,฀
Atmos฀Energy฀has฀added฀nine฀new฀service฀centers฀to฀better฀serve฀its฀customers,฀who฀already฀
register฀high฀satisfaction฀in฀surveys.฀As฀Atmos฀Energy฀invested฀in฀the฀region’s฀growth,฀the฀company฀
made฀the฀first฀filing฀under฀Texas’฀Gas฀Reliability฀Infrastructure฀Program฀(GRIP),฀which฀reduces฀
the฀lag฀time฀on฀recovery฀of฀basic฀service฀investments.
Innovative฀thinking฀solved฀a฀rocky฀problem฀for฀Central฀
Texas฀developers.฀Atmos฀Energy฀engineers฀found฀ways฀to฀
run฀pipeline฀through฀the฀area’s฀terrain฀of฀hills,฀cliffs฀and฀฀
solid฀rock฀to฀serve฀homebuyers’฀demand฀for฀natural฀gas.฀
Technician฀Doyce฀Wilson฀exemplifies฀the฀long฀tenure฀฀
of฀much฀of฀the฀workforce.฀He฀joined฀Lone฀Star฀Gas฀in฀1972฀
and฀stayed฀through฀the฀transitions฀to฀TXU฀Gas฀and฀to฀฀
Atmos฀Energy.฀Such฀continuity฀helped฀make฀the฀change฀฀
from฀TXU฀Gas฀to฀Atmos฀Energy฀worry-free฀for฀customers.