Access America 2008 Annual Report Download - page 18

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14 Mondial Assistance Annual Report 2008
Lines of business
Getting personal: Your property is our concern.
Property “breakdown”. You all know what this means – a broken water
pipe, a faulty electrical system, a branch that falls and damages the
roof. Some of you may have even experienced natural catastrophes.
Whatever your business, whoever your customers, we’re here to help
you help them if adversity strikes.
Property & others
How many of you have bought tickets for something - and missed it
because work, family obligations, health problems or transportation
woes prevented you from going? To fi nd out exactly how you feel
about this problem, we conducted a survey.
The majority said you wanted to be reimbursed if an unforeseen
incident occurred, and 73% expected the insurance cost to be 5%
of the ticket cost. Well, we have good news!
Our event ticket insurance ensures you against the cost of your ticket
plus any associated costs, such as shipping, should you miss an
event. And it costs 5% of the overall ticket!
Let’s just say that we’ve tried to think of everything because
we care and want to make life’s occasional upsets easier to bear.
Our risk assessment service provides parents and care-givers
with valuable information about how to keep kids safe and prevent
unnecessary injuries from happening at home.
Property assessment
We send a qualifi ed provider to your home to perform a domestic risk
assessment examination and make necessary recommendations.
Our aim is that you have a totally child-friendly home.
Switch/outlet inspection
The provider inspects all electrical switches and outlets for shock
potential and installs 10 childproof outlet covers.
Rearranging furniture
Our provider may rearrange your furniture to reduce potential risks.
Recommendation booklet
A hands-on booklet explains how to prevent accidents (from breaking
bones to ingesting toxic substances) and build an emergency fi rst aid
kit, and provides a vaccination timetable.
Event Cancellation
Keeping your children safe
Property Assistance – two small
words for a great big offer. From a leaky
faucet to a flooded community, we have
a flexible, customized solution to meet
your needs. 24/7. We also offer tele-
security home and office surveillance,
protection services and warranties
for your credit cards and cell phones,
CRM programs, concierge services
and round-the-clock information call
centers for public inquiries. For us, it’s
all about getting closer to you
to take better care of you and your
belongings.
+18.7%
in turnover
5%
of Mondial Assistance
turnover