AIG 2005 Annual Report Download - page 24
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22 Making a Difference
INTEGRITY
AIG colleagues work hard
to be the best for their customers
and in the industry.
Left to right: AIG colleagues strive to adhere to the highest ethical standards. An in-house course helps employees better familiarize themselves with AIG’s
Code of Conduct. ■In Taiwan, Nan Shan is regularly recognized as the insurance company with the best agents. ■Axel I. Freudmann, AIG Senior Vice
President, Human Resources, meets with employees to discuss leadership building and developing competitive advantages. ■AIG American General
handles more than 117,000 individual life insurance claims each year, totaling $1.29 billion in death benefits paid. ■AIA has steadily expanded its life
insurance network in Vietnam, allowing it to serve customers in major markets as well as rural areas.
AIG’s culture is built around
teamwork, integrity and serving
customers with the highest
professional and ethical standards.
Visitors to any AIG company location
throughout the world will find themselves
among the industry’s best professionals –
men and women who are always on a path
to greater achievement.
Continuing education is paramount to
our profession. AIG colleagues know that
if they are to serve our customers effec-
tively, they must be alert to the changes
that are constantly under way in insurance
and financial services, as well as in the
many countries and markets where AIG
companies do business.
They also know the value that
professional association membership and
accreditation provide in building
customer confidence. Not surprisingly,
many of them are well-respected members
of the industry’s leading business societies.
New and seasoned AIG colleagues also
avail themselves of our substantial online
and on-site training and development
resources to hone their skills.