ADP 2001 Annual Report Download - page 19

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FY01 Brokerage Processing Highlights
•Processed an average of more than 1.3 million
trades a day.
•Served the North American transaction processing
needs of most large global banks.
•Received ISO 9000 certification for our brokerage
processing system – an international standard for
the highest quality.
•Converted Lehman Brothers to Brokerage Processing
Services, completing the first phase of implementation to
our Global Processing Solution.
•Signed agreements to provide our Global Processing
Solution to Bank of America and several other large
institutions.
•Expanded our Wilco International global trade
processing and settlement services for international
securities to Australia with the acquisition of SUMMIT
from Computershare Ltd.
•Extended ADP’s reach into the global retail securities mar-
kets with Wilco International’s acquisition of TCA Synergo
in the U.K.
•Doubled our global product development and outsourced
client services operations in India.
FY01 Investor Communication
Highlights
•Distributed more than 780 million investor communica-
tions – over 50% more than we did just two years ago.
•Served approximately 14,000 publicly traded companies
and 450 mutual funds on behalf of more than 800
brokerage firms and banks.
•Reduced investor communication costs for publicly held
companies by more than $1.3 billion over the last 5 years.
•Earned Arthur Andersen’s prestigious “Best Practices
Award” for 2000.
•Signed an agreement with HSBC Bank plc to provide
shareowner communication services in the United Kingdom
to the clients of HSBC’s global custody division.
•Integrated the acquisition of Cunningham Graphics, a
leading provider of time-sensitive graphic communication
services to the financial services industry and many
Fortune 500 corporations. Cunningham prints more than
three billion pages of investment materials annually.
•Electronically delivered 5.3 million investor communications
via the Internet – 132% more than last year.
Distributed over
50% more
investor communica-
tions than we did just
two years ago.
Earned
record
high client
satisfaction scores.
17