ADP 2001 Annual Report Download - page 17

FY01 Employer Services Highlights
•Earned record-breaking client satisfaction and retention
scores, and had an outstanding year-end processing
season.
•Accelerated our development of Internet-enabled payroll,
human resource, benefits administration and related
products and services across all market segments.
•Intensified our commitment to expand our offerings
in selected major markets around the globe.
•Completed the acquisition of Australia-based
PayConnect, Ltd., our initial footprint in the Pacific Rim
employer services market.
•Grew revenue in Canada 14%; ADP is the largest provider
of employer services to Canadian employers.
FY01 Payroll Highlights
•Paid more than 30 million people worldwide each payday.
•Printed and delivered over 43 million year-end tax state-
ments in North America, and had substantial growth in
our stand-alone tax and print services.
•Delivered our EasyPayNet Web-based payroll
service to a record 5,000 small business clients.
•Launched our robust, Internet-based Pay eXpert®
solution for mid-sized employers.
•Grew new sales of our Web-based Enterprise Payroll
system for large employers.
•Increased payroll sales to multi-national employers
throughout Europe nearly 50% over last year.
FY01 Beyond Payroll Highlights
•Grew new business sales of TotalPaySM, our direct deposit
and payroll check product, for a 5th consecutive year,
making ADP the largest private originator of direct
deposit transactions in the U.S.
•Moved over $500 billion in client funds to tax authorities
and our clients’ employees via electronic transfers, direct
deposits, and ADP Check.
•Expanded our time and labor management business by
over 20%.
•Introduced our Enterprise HRMS integrated HR, payroll
and benefits solution for large employers, featuring
Internet-based employer self-service capabilities.
•Continued our steady penetration of the multi-billion dollar
retirement plan and benefits administration markets.
•Became the 10th largest provider of 401(k) Retirement
Plans.
•Partnered with AtWork Technologies, Inc. to launch
Benefits eXpertSM
, an Internet-based benefits administra-
tion and employee self-service solution that allows
mid-market companies to more efficiently manage their
employees’ health and welfare benefits.
•Acquired and integrated the U.K.-based BMS organization,
enabling us to access its “thin client” Internet platform for
future products and services.
•Initiated a key new partnership with Exult, Inc. to expand
our services for large enterprises to the Global 500
market using a new technology outsourcing model.
•Announced the acquisition of Avert, Inc., a leading
provider of customizable pre-employment screening
solutions serving companies across all market segments.
•Grew our COBRA Services business over 30% this
year and introduced a Web-based version of our
COBRA product.
•Enabled more of our largest clients this year to interface
their enterprise resource planning (ERP) applications with
our outsourced payroll service by using ADP Connection®.
•Realized strong growth in our TotalSource®PEO business,
with overall revenue increasing 12% over last year. As the
2nd largest PEO in the U.S., we serve over three thousand
PEO clients and support over 70,000 worksite employees
throughout the country.
For a 5th
consecutive year, we
grew new business
sales of our TotalPaySM
product.
Moved over
$500
billion
to tax authorities and
direct deposit accounts.
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