United Technologies 2008 Annual Report Download - page 31

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2008 Annual Report 29
2009 Objectives
Continue to eliminate materials of concern in all new products and develop long-term plans to
overcome technical, customer specification or financial barriers. New products launched
in 2008 eliminated 53 percent of the materials of concern used in previous versions.
Many alternatives replaced cadmium and hexavalent chromium surface treatments and
coatings, notably in components for the Boeing 787 Dreamliner.
Customers and Suppliers
Objectives and Progress
Continue to roll out supplier EH&S program and have all meet UTC’s EH&S expectations by 2010.
In 2008, 98 percent of key suppliers participating in the supplier EH&S program met the
five minimum EH&S expectations, up from 81 percent in 2007.
People
Objectives and Progress
Increase overall favorable responses to the 2009 biennial employee survey by 3 percentage points.
To respond to survey results, UTC forms employee action teams to address concerns and
recommend workplace improvements. We use spot surveys in interim years to provide
directional results and ensure action teams are implementing meaningful changes. The 2008
spot survey results showed improving favorability.
Continue actions to eliminate work-related fatalities and serious injuries. Tragically, four employees
lost their lives in 2008 and 35 were seriously injured. Nothing is more important than
employee safety. We deploy the highest possible standards globally and maintain a culture
that strives for the safest working conditions. We continue to put corrective actions in place
to eliminate both work-related fatalities and serious injuries, and we will not tolerate standards
and performance other than zero.
Reduce global lost workday incident rate from .49 to .17 and recordable incidents from 1.42 to .64
from 2007 through 2010. At the end of 2008, our lost workday incident rate was .26 and our
recordable incident rate was .97, both measured globally.
Governance
Improve by 3 percentage points responses to the 2009 biennial employee survey question that asks
whether or not, “My managers comply with the UTC Code of Ethics”
Environment
Reduce greenhouse gas emissions 3 percent annually and water consumption 2.5 percent annually
from 2007 through 2010
Invest $100 million from 2007 through 2010 in energy conservation projects, including co-generation
systems
Ensure compliance with environmental permits
Develop 2011 through 2015 sustainability goals with a focus on suppliers and products in use
Products
Improve energy efficiency and reduce packaging of new products placed in service between
2007 and 2010 by 10 percent
Continue to eliminate materials of concern in all new products
Customers and Suppliers
Continue to roll out supplier EH&S program with all key suppliers meeting UTC’s EH&S expectations
by 2010
People
Increase overall favorable responses to the 2009 biennial employee survey by 3 percentage points
Ensure zero tolerance for work-related fatalities and serious injuries
Reduce global lost workday incident rate from .49 to .17 and recordable incidents from 1.42
to .64 from 2007 through 2010