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OPERATIONS, ORGANIZATION AND CORPORATE DEVELOPMENTS
Operations
TELUS is a leading national telecommunications company in Canada, offering a wide range of
wireline and wireless communications products and services including data, voice and
entertainment. TELUS generated $8.7 billion in annual revenue in 2006 and has 10.7 million
customer connections including 5.1 million wireless subscribers, 4.5 million wireline network
access lines and 1.1 million Internet subscribers. As a result of TELUS’ national growth strategy,
revenue grew by seven per cent in 2006 and total customer connections increased by 504,000.
Organization
TELUS is organized into four customer facing business units:
Consumer Solutions, which provides wireline and wireless Internet Protocol (“IP”) data
services, voice and entertainment services to households and individuals across Canada;
Business Solutions, which delivers innovative wireline and wireless data, IP, voice and
business process in-sourcing solutions to small and medium-sized businesses and
entrepreneurs, and brings customized wireline and wireless voice and data, IP, Information
Technology (“IT”) and e.business solutions to large multinational, corporate and public
sector customers;
TELUS Québec, which focuses on the unique needs of the Québec marketplace by offering
businesses and consumers comprehensive and integrated wireless and wireline
telecommunications solutions, including data, Internet and voice; and
Partner Solutions, which provides services to wholesale customers, including
telecommunications carriers, resellers, Internet service providers (“ISPs”), wireless
communications companies, competitive local access providers and cable-TV operators.
These customer facing business units receive essential support from the business capabilities
units comprised of Network Operations, Business Transformation and Technology Strategy, as
well as from the business enabling units comprised of Finance, Corporate Affairs (which
includes public policy, law, regulation, government relations and corporate communications) and
Human Resources.
In addition to the wireline-wireless merger, the corporate structure of TELUS underwent other
changes during the three years ended December 31, 2006. On July 1, 2004, through an
internal reorganization, TCI acquired substantially all of the assets and the wireline operations of
TELUS Communications (Québec) Inc. (“TELUS Communications (Québec)”). TCI assumed
substantially all the liabilities of TELUS Communications (Québec) including $30 million
principal amount of First Mortgage Bonds and $70 million principal amount of Medium Term
Notes, which were the publicly held debt of TELUS Communications (Québec). By combining in
a single entity ownership of the network assets in Québec with those outside of Québec, TELUS
expects to be able, over the long-run, to build common systems and processes that otherwise
would have been more difficult to build due to communications regulatory requirements. These
changes should allow TELUS to better serve customers whose service requirements span
Canada.
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