PSE&G 2006 Annual Report Download - page 19

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Energy is one of life’s necessities. We take our responsibilities as an energy business
seriously.
Our New Jersey utility, PSE&G, has long defined the standard in delivering electricity and
gas safely and reliably to make life better for millions of people and to help keep thou-
sands of businesses humming.
PSE&G has made top-in-class reliability a habit. We were awarded PA Consulting’s
prestigious ReliabilityOneTM national achievement award as America’s most reliable electric
utility in 2005 and again in 2006. Moreover, we have won regional ReliabilityOneTM
titles in the Mid-Atlantic area five years in a row.
Our motivation is simple: We understand that we are not just powering appliances and
equipment, but also empowering people’s lives. It’s not just turning on the oven that is
important, it’s the time that families spend around the dinner table. It’s not just making
the computer come alive, it’s the accomplishment of building a business. It’s not just the
stadium’s massive lights shining brightly, it’s the 50,000 people cheering on their team.
Reliability is ultimately about people being there for other people — caring for their needs
and building trust. PSE&G’s exemplary reliability is a testament to our employees —
their skills, training and work ethic. Day in and out, and through storms and emergencies,
the men and women of PSE&G have shown how remarkable they are in serving others —
and making lives better.
pseg 2006 annual report pp. 16/17
reliable service