Ingram Micro 2000 Annual Report Download - page 8

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For an individual, it may be the inspiring example of a successful friend or relative. For a group,
the guidance of a powerful, charismatic leader. For an industry, a single company with the vision and
experience to recognize which way the market is heading and adapt its business accordingly.
In the technology distribution industry, that company is Ingram Micro. Two decades ago, we began
constructing a powerful logistics machine that has enabled us to become the world’s largest distributor of
technology products and services. We’ve refined and enhanced this infrastructure throughout the years.
Now, it is the foundation for delivering products from more than 1,700 hardware and software manufac-
turers to 175,000 solution providers in 100-plus countries around the world. Our customers’ overwhelm-
ingly positive feedback shows we do it better than anyone else.Yet, in spite of these successes, we haven’t
become complacent. Instead, we continue to grow and develop with the people we serve, strategically
expanding our capacity, fine-tuning our operations and creating services to fulfill their evolving requirements.
The Ingram Micro Difference
Our willingness to work with our partners in the way that best suits them is a key factor that
differentiates us from other distributors. Because we take the time to listen to our partners, we under-
stand their needs better than anyone else.The strategies we create to meet those needs show our entire
industry the way to go forward.
And Ingram Micro does more than react to market trends –— we anticipate and capitalize upon
them. We lead our industry in bringing such emerging technologies as computer-telephony integra-
tion, high-end storage, networking and Internet security to market.With an array of electronic tools,
including Web sites in 29 countries, solution provider communities, direct electronic communication
links and other purchasing systems, we set a global e-commerce example for other IT distributors to
follow. Our logistics machine lets us serve our customers with unprecedented speed and accuracy. Plus,
we are at the forefront of the mass movement toward logistics outsourcing.
The fact is, Ingram Micro isn’t just prepared for the future of technology distribution. We’re
defining it.
what shapes the future?
.06 |INGRAM MICRO