Ingram Micro 2000 Annual Report Download - page 6

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setting clear direction
significantly, increasing the effectiveness of our workforce and enhancing overall company performance.
These leaders provide clear vision and stability in our organization. It is an honor to work with them.
Two key executive positions were added this year. Michael J. Grainger was promoted from chief
financial officer to president and chief operating officer. Guy P.Abramo, who most recently served as our
chief information officer, became the first chief strategy and information officer in our company’s
history.These appointments further strengthen our management team and enable Mike and Guy to use
their abilities to the fullest.
Looking Ahead
We are proud of our achievements in 2000 — but our work has just begun. In 2001, we will focus on
two objectives to drive our global operations.The first objective is to achieve the lowest cost structure
in the IT distribution industry.The second is to deliver more measurable value to our customers than our
competitors.We have set our targets high to strive for the best and continuously extend our advantage
in the marketplace.
To support these objectives, we have identified specific goals that will enable us to drive cost out of
our business and increase IT supply-chain efficiency while improving the quality, product selection and
service levels we provide our customers.Though our first priority is lowering cost, we also must focus
on increasing our market share and continuing the progress we made in gross margin gains based on our
demonstrated value.
Armed with an in-depth understanding of market drivers and customer needs, we are continuing to
develop products and services for the new millennium.As you will see in the following pages, our work
in emerging markets, e-commerce, logistics management and outsourcing places us firmly at the
forefront of our industry.
The power to shape the future of technology distribution lies in our hands — and there is no company
more qualified to wield that power. By focusing on leadership, innovation and profitability, we will meet
the challenge. I look forward to sharing the benefits of our success with you.
Kent Foster
Chairman and Chief Executive Officer
.04 |INGRAM MICRO