Ingram Micro 2000 Annual Report Download - page 17

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When your core business is distribution, one thing is certain: If you can’t deliver, you won’t succeed.
Ingram Micro delivers — and with 20 years’ experience and world-class logistics capabilities, we do it
better than anyone else. Solution providers simply order what they need from our selection of more than
280,000 products and services, then relax, secure in the knowledge that their shipments will arrive on
time and in the place they’ve chosen. In many cases (more than 75 percent of orders within the United
States) we ship directly to the solution provider’s customer, improving service and saving time and money.
A Mighty Machine
We accomplish all this through our worldwide network of 48 distribution centers, which provide
coverage in the United States, Canada, Mexico, and multiple countries in the European, Latin America
and Asia-Pacific regions. Each center within a country is connected to a standard order-management
system, allowing us to fill and send orders quickly and accurately.To ensure quality of service, all our
United States facilities, as well as several locations in Canada, Mexico, Europe and India, adhere to ISO
9002 distribution standards. These standards are set by the Geneva, Switzerland-based International
Organization For Standardization and are considered the “gold seal” that marks superior business practices.
New Opportunities
We are targeting new trends in our industry to leverage these logistics capabilities in new ways.
For example, solution providers no longer find it cost-effective to maintain inventory. Manufacturers
prefer to save their resources for product development and customer service. Both agree that outsourc-
ing is the ideal solution.
Enter Ingram Micro. From contract warehousing to customized packaging to custom configuration
to shipping, we provide the outsourcing services businesses need to run efficiently and focus on their
core competencies within the value chain. Because we use our existing facilities to do this, we are able
to form partnerships and expand into new markets with little risk. The result: We position ourselves
as a one-stop source for IT products and related services, and as a leader in the distribution landscape
of the future.
forging a stronger supply chain
.12 |INGRAM MICRO