ING Direct 2004 Annual Report Download - page 33

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NUMBER OF CLIENTS AND TOTAL FUNDS ENTRUSTED
clients in thousands, funds entrusted in billions of euros at year-end
Total clients Total funds entrusted
2004 2003 2004 2003
Canada (1997)* 1,121 905 9.0 7.0
Spain (1999) 975 753 10.2 7.9
Australia (1999) 996 719 8.5 6.9
France (2000) 413 339 9.2 7.6
United States (2000) 2,226 1,399 21.2 12.8
Italy (2001) 485 379 10.6 7.6
Germany ** (2002) 4,511 3,735 48.8 38.1
United Kingdom (2003) 762 305 27.9 11.5
Total 11,489 8,534 145.4 99.4
* year in which business started
** including Austria
OPERATING PROFIT BEFORE TAX
in millions of euros 2004 2003 change
Canada 66 56 17.9%
Spain 32 18 77.8%
Australia 60 52 15.4%
France 5-26
United States 173 58 198.3%
Italy 9-27
Germany* 147 64 129.7%
United Kingdom -54 -44
Subtotal ING Direct 438 151 190.1%
ING Card -6 0
Total 432 151 186.1%
* including Austria
ING Group Annual Report 2004 31