Fujitsu 2009 Annual Report Download - page 26

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Japan EMEA Americas China APAC
Think Glo
In 2008, Fujitsu launched Global Infrastructure Services, a new menu
of fully integrated outsourcing services delivered anywhere in the
world with consistent quality. As a first step in achieving greater
growth under a new global business framework, the entire Fujitsu
Group will collaborate on infrastructure services such as datacenter
services, desktop services, and help desk services to provide a uni-
form level of services worldwide. We consider services centered on
datacenters to be extremely effective for promoting global business
expansion. Fujitsu already has 85 datacenters in operation world-
wide, as well as 47 service desks with the capability to respond in 26
languages. To support customers’ businesses on a truly global scale,
offering English-language support alone is not enough. Going for-
ward, having a structure for delivering multi-lingual support will be
an increasingly important element in customers’ decision to choose
Fujitsu as their global business partner. Fujitsu also has the capability
to offer network services critical to achieving effective IT system uti-
lization in 167 countries. With these competitive advantages as a
foundation for global business, we plan to provide uniform infra-
structure services on a global scale.
Fujitsu will leverage this strong foundation to aggressively
develop cloud computing services, which have garnered much
attention of late. Many of the current cloud computing services
being offered are far from adequate in terms of security and system
stability. Leveraging technologies and expertise honed over many
years, particularly in the development of mainframes, Fujitsu can set
itself apart from competitors in delivering highly reliable trusted and
secure cloud computing services for our customers.
Global Infrastructure Services
Development of Global Infrastructure Services
Strong demand for uniform global services
Delivering a uniform level of services globally
Global Service Innovation Program
[Datacenters, Desktop Services and Help Desks]
Virtualization Billing
Autonomy Security
Optimization On-demand Services
Environment Electric Current Monitoring
SaaS Technology
Shared Resource Management
Cloud computing
Advanced technology
Process and delivery standards
Feature: Becoming a Truly Global Company
024 ANNUAL REPORT 2009
FUJITSU LIMITED