Frontier Airlines 2011 Annual Report Download - page 190

17 - EQUIPMENT SUPPLIER PRODUCT SUPPORT
17.1 Equipment Supplier Product Support Agreements
17.1.1 The Seller has obtained enforceable and transferable Supplier Product Support Agreements from Suppliers of Supplier Parts, the
benefit of which is hereby accepted by the Buyer. Said Supplier Product Support Agreements become enforceable by Buyer from
the date of this Agreement and for as long as Buyer is an operator of Airbus aircraft.
17.1.2 These agreements are based on the World Airlines Suppliers Guide, are made available to the Buyer through the SPSA Application,
and include Supplier commitments as contained in the Supplier Product Support Agreements which include the following
provisions:
17.1.2.1 Technical data and manuals required to operate, maintain, service and overhaul the Supplier Parts will be prepared in accordance with
the applicable provisions of ATA Specification including revision service and be published in the English language. The Seller will
recommend that a software user guide, where applicable, be supplied in the form of an appendix to the Component Maintenance
Manual. Such data will be provided in compliance with the applicable ATA Specification;
17.1.2.2 Warranties and guarantees, including standard warranties. In addition, landing gear Suppliers will provide service life policies for
selected structural landing gear elements;
17.1.2.3 Training to ensure efficient operation, maintenance and overhaul of the Supplier Parts for the Buyer’s instructors, shop and line
service personnel;
17.1.2.4 Spares data in compliance with ATA iSpecification 2200, initial provisioning recommendations, spare parts and logistic service
including routine and expedite deliveries;
17.1.2.5 Technical service to assist the Buyer with maintenance, overhaul, repair, operation and inspection of Supplier Parts as well as
required tooling and spares provisioning.
17.2 Supplier Compliance
The Seller will monitor Suppliers’ compliance with support commitments defined in the Supplier Product Support Agreements and will,
if necessary, jointly take remedial action with the Buyer.
17.3 Nothing in this Clause 17 shall be construed to prevent or limit the Buyer from entering into direct negotiations with a Supplier with
respect to different or additional terms and conditions applicable to Suppliers Parts selected by the Buyer to be installed on the Aircraft.
17.4 Familiarization Training
Upon the Buyer’s request, the Seller will provide the Buyer with Supplier Product Support Agreements familiarization training at the
Seller’s facilities in Blagnac, France. An on-line
* Confidential