Anthem Blue Cross 2008 Annual Report Download

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2008 Summary Annual Report
Health. Care. Value.

Table of contents

  • Page 1
    Health. Care. Value. 2008 Summary Annual Report

  • Page 2
    ... Blue Cross and Blue Shield Association, WellPoint serves members as the Blue Cross licensee for California; the Blue Cross and Blue Shield licensee for Colorado, Connecticut, Georgia, Indiana, Kentucky, Maine, Missouri (excluding 30 counties in the Kansas City area), Nevada, New Hampshire, New York...

  • Page 3
    ... our Community Resource Centers; Maria Garcia, a nurse case manager who helps to ensure the proper Care of our members; and Dr. Mark DeFrancesco, a physician in Connecticut who sees Value in providing incentives for better patient care. They are among the many talented employees and partners helping...

  • Page 4
    Health. Care. Value. Three brief words convey WellPoint's promise to everyone we serve. Together, they guide our effort to improve the millions of lives we touch daily. Integrated, they strengthen our ability to help heal and prevent disease. Shared collectively, they inspire our people to ...

  • Page 5
    Health. This is our most precious possession. Quality of life has no greater measure. Whether we help maintain it or bring about its return after sickness or injury, protecting our members - body and mind, with compassion and dignity - is core to WellPoint's mission. 6 W E L L P O I N T, I N C .

  • Page 6
    ... health-access facilities for our members, providers and the underserved. The centers' outreach specialists conduct education and wellness programs and address social service needs and other barriers to navigating the health care system. By partnering with community organizations, the centers give...

  • Page 7
    ... and help them understand health risks, set realistic goals and adopt healthier behaviors. Health coaches reinforce online education regarding nutrition, smoking cessation, fitness and stress management. Equipped with this information - and with access to the nation's broadest network of health care...

  • Page 8
    ..., embracing what we do and why we do it. It expresses our service ethic that's present at each touch point. This is the heart of our culture, the soul of WellPoint's customer-first approach. We provide access to quality, affordable care and exceptional service to our members. It's that simple. 12...

  • Page 9
    ... programs to improve health care. We are the first health benefits company to link improving the health of our members to the compensation of every associate in the company. care managers coordinate with physicians to help design the best care plan. They work with members' families and providers...

  • Page 10
    ...Medical School. CENTERS OF MEDICAL EXCELLENCE H E A LT H C A R E S A F E T Y S E N T I N E L S Y S T E M To help members make informed decisions about choosing a hospital when they face a complex condition, WellPoint designates a network of specialty care centers. The program identifies hospitals...

  • Page 11
    ... one company and the next, the ratio between what members or customers get and what they pay. While value can be defined by premium rates and lists of services, it's also often conveyed through the intangibles - such as the passion we bring to affordable new products and services we provide. 18...

  • Page 12
    ...C A R E . VA L U E . As chief medical officer of Women's Health Connecticut, the largest women's health care practice in the nation, Dr. Mark DeFrancesco has been a vocal advocate for WellPoint's performance incentive initiatives, which reward physicians and hospitals for following recommended care...

  • Page 13
    ... rate structures as an innovative solution for affordable quality health insurance. Since then, SmartSense has become a popular offering, matching a choice of benefits with premiums that meet her customers' needs. Lower selling, general and administrative expenses (SG&A) as a percentage of...

  • Page 14
    ... health plans BLUE CROSS AND/OR BLUE SHIELD LICENSEES CALIFORNIA COLORADO CONNECTICUT GEORGIA INDIANA KENTUCKY MAINE MISSOURI NEVADA NEW HAMPSHIRE NEW YORK OHIO VIRGINIA WISCONSIN UNICARE The Blue Cross Blue Shield BlueCard® program networks provide access to more physicians and hospitals...

  • Page 15
    ...-sale, at fair value Other invested assets, long-term Property and equipment, net Goodwill Other intangible assets Other noncurrent assets Total assets Liabilities and shareholders' equity Liabilities Current liabilities Policy liabilities Medical claims payable Reserves for future policy benefits...

  • Page 16
    ... short-term borrowings Repayment of long-term borrowings Changes in securities lending payable Changes in bank overdrafts Repurchase and retirement of common stock Proceeds from exercise of employee stock options and employee stock purchase plan Excess tax benefits from share-based compensation Net...

  • Page 17
    ... Executive Vice President, Clinical Health Policy and Chief Medical Officer Brian A. Sassi Executive Vice President, President and CEO, Consumer Business Unit â-² Audit Committee â-† Compensation Committee â- Executive Committee â- Governance Committee ✤ Planning Committee Blue symbol indicates...

  • Page 18
    ... stock certificates • Additional administrative services You can also sign up to receive e-mail alerts whenever new information is posted and browse the site to download reports electronically. An electronic version of this report is also available www.wellpoint.com/annualreport/2008. Investor...

  • Page 19
    WellPoint, Inc. 120 Monument Circle Indianapolis, IN 46204-4903 www.wellpoint.com WLP-AR-09