VMware 2007 Annual Report Download - page 10

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Table of Contents
We also offer a range of professional services under our VMware Professional Services offering, which includes:
Technology Alliances
Consistent with our partner-centric strategy, we have engaged a broad group of hardware and software vendors to cooperatively advance
virtualization technology through joint marketing, product interoperability, collaboration and co-development. We create opportunity for
partners by enabling them to build products that utilize our virtualization technology and create differentiated value through joint solutions.
We have over 500 technology partners with whom we bring joint offerings to the marketplace. We classify our partners as:
In addition to developing open APIs, formats and protocols at multiple levels in our products, we provide source code access to select
partners in our “Community Source” program to facilitate joint development and partner differentiation. We provide access to our ESX source
code to over 350 developers from more than 30 partners for joint development projects. We also work with our industry partners to promote and
foster the adoption of industry standards.
In July 2007, we entered into a stock purchase agreement with Intel Corporation (“Intel”), pursuant to which Intel, through its affiliate,
Intel Capital Corporation, agreed to purchase 9.5 million shares of our Class A common stock at $23.00 per share for an aggregate offering price
of $218.5 million. Intel's purchase closed in August 2007. In addition, we and Intel have entered into a routine and customary collaboration
partnering
6
configuration, past support experience and business needs. A majority of our server customers purchase Platinum support. In addition
to phone support, our customers have access to an online product support database for help with troubleshooting and operational
questions. Our support teams, located in California, Denver, Canada, Ireland, India and Japan, provide first response and manage the
resolution of customer issues. In addition, we have authorized certain systems vendors to provide support for our products on our
behalf.
•
VMware Consulting Services.
VMware Certified Professionals provide on
-
site assistance throughout the virtualization adoption
lifecycle to accelerate the implementation of our virtualization solutions. VMware Certified Professionals conduct initial assessments
and upgrade workshops and prepare detailed implementation project plans. Once customers are ready for standardization across their
enterprise, VMware Certified Professionals help integrate virtual infrastructure into enterprise systems and processes.
•
VMware Education Services.
VMware courses provide extensive hands
-
on labs, case study examples and course materials.
Customers work in teams of two on servers located offsite using a variety of remote access technologies.
•
Independent Hardware Vendors (
“
IHVs
”
).
We have established strong relationships with large system vendors, including IBM,
HP, Dell, NEC, Fujitsu, Fujitsu-Siemens and Sun, for joint certification and co-
development. We also work closely with Intel, AMD,
Cisco and other IHVs to provide input on product development to enable them to deliver hardware advancements that benefit
virtualization users. We coordinate with the leading storage and networking vendors to ensure joint interoperability, as well as to
enable our software to access their differentiated functionality.
•
Independent Software Vendors (
“
ISVs
”
).
We partner with leading systems management, infrastructure software and application
software vendors to enable them to deliver value-
added products that integrate with our VMware Infrastructure suite of products. Our
Technology Alliance Program facilitates joint solution creation and coordinated go-to-market activities with our partners. Our ISV
partners have distributed over 700 software applications as virtual appliances.